Joe Fitzgerald Email & Phone Number

As the CEO of MomentumAI, I am proud to lead a consulting firm dedicated to transforming the landscape of platform engineering and helping our clients treat their Platform as a Product. We specialize in helping enterprises and organizations build and adopt internal developer platforms that drive efficiency, innovation, and growth.At MomentumAI, our mission is to revolutionize how businesses leverage technology through:→ Engineering: Crafting robust, scalable internal developer platforms that enhance productivity and streamline operations.→ Innovation: Implementing cutting-edge technologies, including AI and cloud-native solutions, to drive transformative business outcomes.→ Platform-as-a-Product: Helping platform teams adopt a product mindset, leading to them treating their platform as a product that delivers continuous value and meets the evolving needs of the business.→ Everything as a Service (XaaS): Empowering organizations to deliver everything as a service, particularly data as a service, to maximize flexibility, scalability, and efficiency.We believe in fostering a culture of honesty, curiosity, and ingenuity. Our commitment to tackling hard problems and championing continuous improvement sets us apart. We cultivate relationships based on trust and mutual respect, ensuring that our clients receive the highest level of service and expertise.Join us at MomentumAI as we push the boundaries of what’s possible in platform engineering and create better businesses and a better future. Together, we can turn visionary ideas into reality.

Palo Alto, California, Us

Global Head of Strategy for VMware Tanzu Customer Experience and Success (CXS), comprising professional services, learning, customer success and support. Managing a team of 40, and with matrix responsibility for a team of 750, I ensured that Pivotal was safely integrated with VMware after their Pivotal acquisition.→ Strategy development and execution for the VMware Tanzu Labs and VMware Tanzu Learning portfolios→ Leadership of Tanzu Services Strategy and Tanzu Learning teams and influence leadership of services delivery, customer success, support, services operations, services sales, and product organizations→ M&A, including Pivotal (acquired 2019) integration with VMware, and additional acquisition and divestiture projects in collaboration with corporate development team→ FY21, FY22, FY23, FY24 annual planning and long-range planning for $250m professional services business and $12m learning business→ GTM definition for VMware Tanzu Labs and VMware Tanzu Learning, spanning product development, application modernization, CI/CD, DevSecOps, Platform as a Product, SRE, installation / activation, and managed / maintenance services→ Pricing strategy and execution for services offerings and learning product→ Establishment of R&D / services feedback loops for continuous product improvement→ Establishment of partner network for Tanzu professional services and enablement programs for services competency→ Launched Spring Academy (https://spring.academy), Tanzu Academy (https://tanzu.academy), and migrated KubeAcademy (https://kube.academy) to our next-generation custom learning platform.

San Francisco, California, Us

Leader of Americas professional services business for Pivotal Labs with $50m in annual revenue. Global strategy leader, responsible for GTM definition, technical leadership, practice development, analyst relations, and overall responsibility for the business.→ Grew the business from $25m / year to $50m / year in recurring services revenue.→ Innovated in GTM, adjusting services portfolio to meet the needs of customers adopting Pivotal products.→ Adjusted corporate planning processes to ensure customer success metrics were used (e.g. consumption, ARR, apps-deployed, time-to-value) rather than traditional services metrics (e.g. margin, revenue) by rolling out a solution mindset across Pivotal.→ Led an engineering team to build apps and enhancements for Pivotal product portfolio improvement, leveraging learnings from services engagements with customers, participating in engineering efforts.

San Francisco, California, Us

Built a professional services team that focused on customer success for Pivotal's product portfolio. Hired and led the team, personally participating in delivery and sales efforts to identify the formula of success that was ultimately scaled by the Pivotal Labs team in both platform services and application transformation / modernization.→ Grew the business from $0/yr to $25m/yr→ Hired and led team of 50 people→ Delivered initial services engagements and mentored new hires→ Built communities of practice and training / enablement programs for the team→ Carried a quota which was exceeded in FY13, FY14, FY15, FY16, FY17 ($20m)→ Designed and implemented strategy to scale application transformation capability to accelerate customer success and maximize consumption of Pivotal subscription products

Round Rock, Texas, Us

Nationally responsible for pre-sales, sales enablement, quality assurance and recruiting for the Application Architecture, Design & Development service line at EMC Consulting. Managed a team of 80 people responsible for custom application development and integration, focused on C# and Java. Lead architect on strategic engagements at key clients.→ Designed and implemented global infrastructure for source code management, CI/CD, and application infrastructure for a team of 500 EMC consultants→ P&L owner for $15m application development & integration services business→ Leader of engineering community of practice globally→ Responsible for product development of EMC's infrastructure consolidation and migration planning and implementation toolsNotable Projects:→ Denver Health: Lead Architect for Patient Chronic Care Management engagement. Designed and implemented innovative solution that integrated Microsoft Dynamics CRM, Siemens EHR, and Twilio to help over 10,000 Denver Health patients better manage their chronic conditions (including diabetes and hypertension). Directly enabled Denver Health to comply with regulations for chronic care management.→ TIAA-CREF: Lead architect for engagement that enabled TIAA-CREF to leverage Packer and Chef to build gold master images for their application infrastructure and adopt an infrastructure-as-code approach well ahead of the market. Drastically cut time to provision infrastructure from 4 weeks to 2 hours, and cut time to patch infrastructure from 2 weeks to 8 hours.

Worldwide, Oo

Recognized as one of Deloitte’s .NET leaders in the United States. Evangelized reuse, service orientation, and integration at Deloitte. Created and delivered training in US & India. Worked with analyst organizations to establish Deloitte’s services position in the market.NOTABLE PROJECT:Designed application, integration, and server architecture for $200M technology transformation program to change how Deloitte conducts audits across the globe. New core audit application is a custom-built .NET solution, integrated with a new package Enterprise Content Management system.→ Created core technical architecture capable of connected, occasionally connected & disconnected audits, enabling 55,000 auditors worldwide to work in teams and generate $35B per annum in revenue globally.→ Designed integration architecture to facilitate the creation of smart audit agents for key audit clients & enable proactive (“real-time”) auditing, creating competitive advantage.→ Established back-end architecture that would allow the creation of multiple front-end interfaces (smart client, web, mobile) as market conditions & requirements change.→ Managed & led a design/development team with 9 local & 3 offshore resources to develop business functionality using core technical framework, creating training and guidance for use by the 50+ person application development team.Other Projects:→ YPO/WPO – Integration Lead: Created solution, web portal, and integration architecture for this $5M Microsoft Dynamics CRM based solution and led integration team of 5 people. The solution enabled the client to achieve efficiencies in member, event and chapter management and created $20M in recurring savings.→ Motorola – M&A (Divestiture) Strategy: Integration and enterprise architecture team lead, managing 12 client people. Reduced recurring costs associated with running integration applications and infrastructure by more than 40% at virtual & legal split.

Melbourne, Victoria, Au

Engineer & release manager on $15m engagement at Vero (part of https://www.suncorp.com.au, the second largest insurance group in Australia) to build a product that allows insurance brokers to purchase, renew, and cancel insurance policies online.Confronted on commencement with a project in chaos. Multiple development teams at Vero working independently failed to integrate; no unit tests hampered forecasting and planning for delivery, work processes were significantly flawed, design lacked strategic vision, and UAT / production environments were untouched & untested.Immediately embarked on rescue mission to embed consistency & automation into processes governing app development & developer deployment, and created a continuous integration framework that automated new source code builds, testing, and deployment without developer intervention.→ Results were virtually immediate delivering a 20% productivity improvement from Web/BizTalk Developers, and 10% time saving daily for up to 20 developers. In process improvements alone, productivity increases reduced need for 3 full-time staff, and delivered an estimated saving of $1M.→ Delivered on time and on budget – the first time the project had been on-track since inception.→ Spearheaded development of a $2M infrastructure project to create and configure physical infrastructure required to test and run the product. Within a month of deadline, completed implementation, configuration and documentation of platform across three diverse environments.→ Created a release-management framework that delivered substantial timesavings through improved quality and standardization. New framework enabled $20M in additional projects to realize the same productivity improvements and drive consistent quality through complete project lifecycle.→ Identified issues on the brink of major project milestone and addressed problems by developing a Java file transfer service, a Windows data importing service, and an ASP.NET web application.

Dublin 2, Ie

Key contributor in £8M/yr https://www.londonstockexchange.com engagement. Led a £1M project to revamp the manual build and deployment process in favor of an automated solution to cut errors and increase availability across all environments. Automated manual processes including compilation, versioning, packaging, deployment, functional and performance testing and security management. My work spanned project and release management, business process redesign, client relationship management, team supervision, application development and more.→ Architected and project-managed an automated build and deployment solution employing continuous integration that allowed multiple vendors to deploy updated code to multiple environments. Initiative vastly reduced incidences of errors and prevented issues by rolling back to previous “safe” state.→ Redesigned two core processes surrounding release management and knowledge management that slashed time to build and package a new release from 4 hours to just 15 minutes, and cut new release deployment times from 2 hours to 15 minutes. Human error was virtually eliminated from modified processes. Initiative provided longer periods for UAT testing, bug fixes and capacity planning offering users greater functionality and lower incidence of erroneous website behaviour.→ Coordinated releases into production, oversaw planning, build management, functional and performance testing, software configuration, and change management.→ Designed and implemented a unit-wide knowledge-management application that streamlined document creation and organization processes.→ Member of the London Stock Exchange Security Committee. Presided over corporate website security including intrusion detection, patch management, penetration testing, audit / standards compliance and security policy development.→ Designed and developed performance-testing scripts and tools for improved capacity planning and increased website functionality and speed analysis.

Launched and built a startup specializing in consulting services for the medical services sector. Presided over full project lifecycles from client sourcing, proposal development, client needs analysis, solution design and implementation, and post-implementation service. Within four years, ten major projects had been successfully delivered on time and on budget and the business was flourishing via repeat business and referrals.NOTABLE PROJECT:Business Analyst/ASP.NET Programmer, The E-Systems Group. Managed $300K project for Queensland’s largest residential property developer. Project brief: to deliver a new solution in just 16 weeks that integrated seamlessly with existing systems, while working long distance. Delivered project on time and within budget.→ Exploited design patterns and the capabilities of VB.NET / ASP.NET, designing a workflow solution that allowed the client to track the progress of property developments, providing access to ‘at-a-glance’ information, and fast track notifications to builders and suppliers, improving communication between stakeholders.→ Future-proofed solution, ensuring ongoing enhancements could be easily introduced. Strategically redesigned core components and revitalized legacy code for vastly improved system functionality.→ Transformed a university graduate with limited technical experience into a skilled professional—expert in effectively delivering renewed system functionality.Other Projects:→ Developed Access / SQL Server 2000 solution for an events-management company that cut event registration time by 75% – an initiative that delivered a four-fold increase in staff productivity.→ Transformed time-consuming and largely manual filing process into a model of efficiency for doctors and reception staff. Devised Windows forms application in C# using HL7, XML and XSLT to display and archive electronic pathology results from multiple laboratories – eliminating hard copy files.

Conway, Arkansas, Us

• Authored Internal Control Policy to specification, detailing Acxiom’s obligations for audit compliance.• Application programming (C) and Perl scripting in UNIX environment to clean and optimize thecompany’s consumer database — the largest consumer information database in Australia and the USA.

Master Of Business Administration - Mba

Other; Certificate Of Specialization In Strategy, Strategy

Bachelor Of Commerce, Finance / Information Systems