John Jencson Email & Phone Number

Tustin, California, United States

Irvine, Ca

- Assist in the implementation and dissemination of internal/external communications to ensure all colleagues and clients are informed of updates within the company, upcoming legislation and any affairs potentially affecting the processing of payroll and benefit services- Contribute to client retention by developing first-class client relations through exceptional service, assuring satisfaction through analysis/review of client needs and current billing- Provide excellent customer service to all clientele while servicing outgoing and incoming payroll calls, emails and faxes with a focus on quality, timely and accurate payroll input

Huntington Beach, Ca

- Responsible for the daily operational function of the company including marketing coordination, accounts payable/receivable, employee scheduling, coordination of daily production with sales and service, facilities management, equipment purchasing and KPI tracking- Accountable for improving revenue generating aspects of the business through new product implementation, increasing efficiencies of current resources and building sales pipeline- Manage and increase the effectiveness and efficiency of all departments through improvements to each function as well as coordination and communication between Service and Sales functions

Huntington Beach, Ca

- Perform encompassing tasks throughout the sales process including customer discover, creating estimates/invoices, coordinating installations and providing customer support- Create, upload, maintain and coordinate responses to online marketing initiative associated with selling goods over free classified sites- Assist in general office administrative duties including answering/directing incoming phone calls, compiling coverage reports, entering customer data and updating office manuals

- Oversaw the creation, maintenance and distribution of the firm's core legal knowhow- Assisted in the creation and implementation of various projects revolving around the Lovells/Hogan and Hartson merger- Conducted statistical reporting and analysis assessing levels of contribution and use of the firm's knowhow and intranet- Performed administrative duties associated with managing legal and business information

- Provided Sales and Marketing support by utilizing software applications to quickly obtain and deliver information to Sales teams across all brands- Developed various databases in Excel used to maximize and expedite web applications - Used NetSuite CRM and Access to perform detailed reporting and in depth analysis of customer data to identify trends and develop programs to support marketing efforts- Input data entry on various situations into Microsoft Office Suite and NetSuite CRM upon request of manager

Master Of Business Administration (M.B.A.), International Business

Bachelor Of Science, Business Administration With Specialization In Marketing

Activities and Societies: Communication Technology Scholars Program