- Directs a large size (100+ people), 60M$+ of revenue, worldwide Application Development team.- Directly mentors managers, leads and staff. - Works with Delivery team to ensure high customer satisfaction on projects. - Works in conjunction with the Sales team on solution development and sales support. - Leverages TEKsystems Global Services’ strengths and core competencies to hire and develop highly skilled software development workforce. - Oversees the day-to-day operational and tactical aspects of multiple projects and initiatives. - Ensures that key process initiatives for demand management, operations support and capacity/resource management are driven down into the practice management and staff utilizing effective means to monitor process adherence. - Ensures effective and consistent communication within the team, with peers, the leadership team and the peers throughout the Global Services organization. - Participate in accurately forecasting revenue, profitability, margins, bill rates and utilization for practice. - Participates in developing thorough messaging around Practice offerings; their fit with our other offerings, the competitive landscape, target client profile, value proposition and differentiation from competitors. - Participates in team and client meetings. - Handle difficult personnel situations directly, using appropriate discretion, HR advice, and respect for the individual. - Continuous education and research on relevant industry practices and technologies.

- Driving key TEKsystems Global Services initiatives through defined development methodologies, utilize approved tools, adopt key performance indicators (KPIs), increase software component reuse, and consolidate platforms, environments and products with the goal of reducing overall IT costs while developing/delivering sustainable software solutions. - Ensuring that key process initiatives for demand management, operations support and capacity/resource management are driven down into the Application Technical/Team Leads and staff utilizing effective means to monitor process adherence. - Ensuring effective and consistent communication within the team, with peers, the leadership team and the peers throughout the Global Services organization. - Driving the development of product based solutions that align with key industry verticals. - Directs a large size (50+ people) global Applications Development team; some team members may be remote; directly mentors development leads and staff; works with Global Delivery Managers if issues arise with Project Managers; monitors progress towards Applications Services goals. - Provides mid-year and annual feedback on all members through standard performance management processes. - Serves as a role model by promoting and demonstrating commitment to Application Engineering methodologies, processes and standards for both TEKsystems Global Services and industry-wide, recommending process improvements when necessary. - Interviews and hires qualified managers and developers, striving to improve bench strength and augmenting project teams with strong resources.

- Responsible for providing custom software development to integrate Genetec's core product into customers' environment.- Implement and maintain development processes and tools to ensure consistency and reliability for global team operations.- Implement and maintain operational reporting data structure.- Work as assistant director for team development initiatives such as increasing the value of the team's portfolio.- Implemented Scrum framework and Kanban for two development teams (Montreal and Paris). - Scrum master.- Responsible for meeting business unit revenue objectives and manage P&L.

- Responsible for Genetec Professional Services worldwide which include Custom Software Solution Services, Field Services, Project Management Services, and Education Services.- Responsible to meet professional services revenue objectives and manage P&L.- Develop and maintain the Genetec Professional Services portfolio.- Responsible for the positioning and marketing all Genetec Professional Services.- Responsible for maintaining high levels of customer satisfaction by ensuring that all projects are delivered on time and according to customer expectations.- Coordinate with the Genetec Sales Team.- Continuously improve team operations by identifying process inefficiencies and implementing plans to address them. - Define team and personal objectives derived from corporate goals.- Coach, mentor, motivate, supervise and evaluate team members, and influence them to take positive actions and accountability for their assigned work.- Responsible for hiring and training of new team members on tools, systems and procedures.

- Allocated, managed and hired resources.- Conducted in-depth product demonstrations and presentations to any corporate audience (from technical to C-level).- Developed design procedures, guidelines, tools and engineering knowledge base that was used uniformly across all territories.- Cooperated with other departments such Marketing, PLM and Customer Experience on corporate initiatives such as trade shows, Web site support and customer support.- Designed and supervised deployment of technical setup for company's booth at tradeshows.

- Develop and maintain an extensive working knowledge of Genetec's software solutions: Video streaming management over IP networks, Access control management over IP networks, License plate recognition. - Defined product and functional requirements based on customer and partner requirements.- Developped and maintained strong relationships with customers and partners.- Conducted in-depth product demonstrations and presentations to any corporate audience (from technical to C-level).- Supported sales team in responding to RFP’s.- Worked with Technical Support team to assure a smooth transition from pre-sales to the post-sales implementation environment.- Participated in trade shows, exhibitions and seminars.- Designed and deployed technical setup for company's booth at tradeshows.- Created white papers and application notes on Genetec’s software solutions.

- Designed system architectures and prepared winning technical proposals to answer RFQ’s in accordance with the sales team strategies as well as the company’s products orientation.- Produced technical proposals related to end to end information solutions such as: WiFi networks implementation, Digital video broadcast/streaming networks implementation, Digital audio broadcast networks implementation, Digital intercom system implementation based on VoIP, Digital video surveillance (CCTV) network implementation, LED and LCD information display networks implementation.- Evaluated the benefits and risks associated to all technical offers.- Identified and gathered fixed and variable costs related to all technical offers.- Helped many clients with analyzing and formalizing their needs by performing on-site meetings and technical presentations.- Conducted proposal presentations to the company’s executive comity.- Won major information network solution contracts such as: Italian New Pendolino trains (8M $), Spanish Trenes Modulares de Cercanias (5M $)

- Conducted successful on-site system upgrades, integration and testing for various clients including a 1 month major system upgrade in Germany.- Programmed C and FORTRAN real time flight simulator software modules and successfully conducted on-site integration.- Corrected numerous on-site digital data links and software snags identified by clients.

- Performed successful complete systems design cycle from architecture design to integration and testing.- Successfully completed projects such as electronic warfare and search and rescue systems integration for the Royal Danish Air Force Challenger aircrafts and the Canadian Army EH101 helicopters.- Designed and implemented intercom systems, navigation systems and data links (RS-232, ARINC 429).- Produced high-level architectural schematics and electrical/electronic wiring diagrams with CADRA and CATIA.- Conducted laboratory functional tests and hardware debugging.