Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager Email and Phone Number
Cuento con más de 19 años de experiencia laboral a nivel internacional Región Ancam / Latam 26 países, generando valor en la cadena de suministros y Servicio al Cliente, superando indicadores de disponibilidad, ahorros en compras y contrataciones. Gestionando procesos de importaciones y exportaciones superando KPI’s de impacto directo en los clientes como Nivel de Servicio, Calidad, Oportunidad y Volumen en compañías multinacionales de diversos sectores de la economía. Sólidos conocimientos en buenas prácticas de almacenamiento y producción GMP (Good Manufacturing Practices), procesos logísticos Servicio al cliente, planeación de demanda, procesos de mejora continua, optimización de la estructura de operaciones, S&OP (Sales and Operations Review), Compras internacionales, comercio exterior distribución y transporte local e internacional, 3PL (Third party logistics), control de costos logísticos y de inventarios. Implementación y entrenamiento SAP OTC Module Region Ancam. Administración de CAPEX y OPEX.KAM distribuidores.E- Mail: jairoflopez@hotmail.comMobile: 1 4076178453
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Supply Chain ManagerFarevaUnited States -
Usa Area Manager-Quality Assurance/Systems (Import, Regional, Returns) Walmart Supply Chain D CWalmart Usa Mar 2024 - PresentConway, Arkansas, UsImplement the business plan for the area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals(Production, quality, safety(65K Pallet positions /Average 1.1M Shipping boxes per week) Monitor and manage productivity of area responsibility by preparing ,reviewing and or analyzing business reports(KPI’s area: Average verification time/label control/sniper cycle /daily cycle count/QI daily report/ Case pack & Break pack desk controls. Manage the execution of QA guidelines, procedures and programs by identifying ways to increase building efficiency and maintain inventory integrity (Slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking and reporting close date product: hazardous material processing),Trailer Control. -
Supply Chain Manager/Warehouse ManagerFareva Aug 2023 - Feb 2024In charge of the warehouse, production and materials planning to guarantee compliance with both, production and timely delivery to customers to meet head quarter proposed KPI´s. -
Blendfix ConsultancyBlendfix Mar 2020 - Oct 2023Independent consultancies under the business model "Partner Affíliate" for mixtures of powders, liquids, Spray Dry and others, advice in commercial area, logistics and customer service, management of joint projects for Postobon, Nestlé, Alpina, Bionutrición, Levapan and Pronabell . E2E review of each business and achievement of each project stage. Independent Business Consulting Flying V Services LLC Oil Services Company.
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Supply Chain & Customer Service Manager Ancam | Latam Transport Champion CoordinatorGivaudan Oct 2012 - Oct 2019Vernier, Geneva, ChResponsible for ensuring the proper development of activities and projects in the areas of Purchasing, Distribution, Foreign Trade, Customer Care, Warehouse, General Services, Procwork. Sampling, Engineering and Maintenance, in order to contribute to the increase in productivity, the generation of value and the profitability of the company both for Colombia and for the Ancam region. (S&OP - Excellent results). Responsible for the effective administration of a budget of 3.5 Mio CHF per year. Work experience at an international level (LATAM, United States, CAN, CAS Andina and Caribbean). I led a team of 37 people with direct reporting in the ANCAM region | KEY RESULTS SUPPLY CHAIN: Implemented 100% of the Global Project: GBS Global Business Solution Centralization of operations in Argentina. Roles: Change Management, Site Coordinator and Supply Chain Manager (Global Recognition for “Effective Execution”) | Internal Global Recognition "Best Warehouse Distribution and Maintenance" Best Warehouse Distribution and Maintenance | Implement a project to consolidate Flavors and Fragrances for the region "Global Pilot Project" | Exceed the “LATAM” goal of import cost per Kg from 0.62CHF / Kg to 0.53CHF / Kg | I reduced the cost of production per target Kg from 8.93 CHF / Kg to 4.01CHF7Kg due to a 70% increase in production| I kept the goal of savings of at least 100Kchf per year and in recent years I achieved savings of over 20Kchf. In addition to the 300Kch of annual savings for Plan Vallejo | I was able to develop a Master Plan for the transfer of Formulas and the Warehouse and Production transfer project | LTI (Lost Time Injury) of: 585 days without accidents Development of alternative suppliers| "Payment terms" from 45 days to 90 days Cash flow | Production increase of 70% | Forecast Accuracy from 68.7% to 75.4% | QC KPI in: = 0.26 (Target: 0.28) No. of justified claims/ Total orders dispatched. E2E Improvement Business Process| SPOC implementation in Customer Service. -
Kam For Colombia DistributorsGivaudan Sep 2007 - Oct 2012Vernier, Geneva, ChPromote the profitability of the country's distributors, being responsible for serving them, generating new projects and flavors (Together with the Technical area); negotiate prices; keep track of new Briefs in the system; and request Samples and ensure that they reach the client on time for their Industrial tests. KEY RESULTS: Improvements in service and generation of new businesses, offering constant communication and greater technical support to distributors, which encountered problems with customers and generated a greater approach from the technical area to the end customer | I managed to change the way of consolidation at the origins, achieving higher volumes at a lower cost per Kg, thereby reducing the use of Air Freight | I accompanied the Commercial area of the distributors to improve empathy and synergy with their main clients by implementing the visit program with which they improved commercial relations with the final clients of the Distributors, thus increasing the pipeline of the “New Wins”. -
Ancam Region Customer Care Manager | Latam Support |Givaudan Jan 2007 - Oct 2012Vernier, Geneva, ChResponsible for guaranteeing the timely and comprehensive service of the company's clients both in Colombia and in the Ancam region, starting from production planning, ensuring compliance with orders in terms of dates and conditions, support in the solution and closure of claims, effective attention in the different situations or difficulties that arise in the supply chain; as well as the continuous accompaniment of Account Executives for the development of their activities with clients. KEY RESULTS: Customer Service managed to improve the service level from 96% to 98% both in the Flavors and Fragrances lines, as a result of the implementation of an operation improvement project in the plants of origin, in the hands of the Supply team Chain of different countries | Increase of 96% (Before 89%) in the service to "Local Distributors", through the implementation of a strategy of accompanying Customer Service in conjunction with the Technical area, achieving the best service levels in years | Implemented SAP (OTC (Order To Cash) - Module) in the ANCAM region, I was SAP trainer for the region (Costa Rica, Guatemala, Peru-Ecuador, Venezuela, Dominican Republic) | I Participated in the migration of data in SAP and in the programming of the system together with a team from the ANCAM region in Brazil and the consulting teams from LATAM | I was SAP Site Coordinator for the region providing SAP knowledge and support to the different internal areas (Warehouse, Distribution, Customer Service. Etc.) LATAM SUPPORT: Provide support to customers in the operations of the Latam region, by reporting dispatch problems To the Operations Management, collect information from the countries: Chile, Brazil, Mexico, Argentina and the United States regarding the inconveniences generated in the region, codify them and give them a solution together with the dispatching affiliate; I developed mechanisms and strategies to increase the level of Customer Service in the region. -
Givaudan Ancam Logistics , Procurement & Trade Affairs CoordinatorGivaudan Sep 2001 - Jan 2007Vernier, Geneva, ChI coordinated the logistics and foreign trade activities of the Ancam region, by planning the production of plant-Toller; the direction of the actions related to the Supply Chain; the management of imports and exports, the provision of excellent service to both internal and external clients; and the effective management of purchases of goods and services. KEY RESULTS: Implementation of the Vallejo Plan together with Seicomex for the main Raw Materials for local production, thereby achieving annual savings of approximately Kchf300 / Annual.
Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager Education Details
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Mba Barcelona Business UniversityMaster Of Business Administration - Mba -
Politécnico GrancolombianoBusiness Administrator -
Pontificia Universidad JaverianaIntegral Management -
Pontificia Universidad JaverianaTrade And International Business Management -
Other Roles Performed In The Company:
Frequently Asked Questions about Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager
What company does Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager work for?
Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager works for Fareva
What is Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager's role at the current company?
Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager's current role is Supply Chain Manager.
What schools did Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager attend?
Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager attended Mba Barcelona Business University, Politécnico Grancolombiano, Pontificia Universidad Javeriana, Pontificia Universidad Javeriana, Other Roles Performed In The Company:.
Who are Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager's colleagues?
Jairo Fernando Lopez Reyes Supply Chain/Customer Service Manager's colleagues are Wil Vines, Cícera Mariane De Oliveira Silva, Marc Simon, Jamal Mccoy, Nicelino Balieiro, Silene Dudinha, Bella Palmer.
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