James Michel Email and Phone Number

• Designed and Implemented Microsoft Server 2003/2008 servers with Active Directory, Exchange 2003/2007, File Server and SQL server 2000/2005 solutions to support various clients needs.• Managed IT for large surgery center based in Allentown. Our company took over a faulty installation from a previous company and I was successful in fixing all issues they were experiencing. Assisted doctors in obtaining medical records and images remotely from their respective hospitals for use during surgery.• Developed PHP/MySQL web based pricing application for local fuel oil company to efficiently manage the daily price changes for over 100 gas stations and travel plazas.• Developed and implemented custom procedure for local medical facility to retrieve MRI DICOM images from older storage medium and import into existing system. Eliminating multiple leases which resulted in a savings of over $200,000 over five years.• Supported wide variety of network installations for various businesses, medical facilities and educational institutions.• Managed the schedules of 3 engineers to support customer requirements as well as assisting in managing day to day operations of business.

• Managed and supported team of 6 cable modem technicians responsible for over 1000 new installation and support calls each month as a subcontractor for a local cable company.• Member of consulting team responsible for supporting over 60 commercial clients ranging from small offices to multimillion dollar corporations. • Installed, managed and upgraded Windows NT, 2000, and 2003 server environments on a daily basis.