At DFAS, my focus is on developing and refining software solutions that resonate with user needs, driven by a dedication to continuous improvement and problem-solving. With a toolkit sharpened by experiences at Puget Sound Energy, I've honed my ability to design application features using Perl and execute rigorous testing protocols, ensuring the delivery of high-quality software.Collaboration stands at the heart of my approach, working alongside cross-functional teams to align on requirements and strategies that culminate in effective solutions. ServiceNow serves not just as a tool, but as a canvas for innovation in my hands, enabling me to identify and swiftly address software defects, a testament to my commitment to operational excellence and user satisfaction.