Julián Penagos Email & Phone Number

Barcelona, Ct, Es

Barcelona, Cataluña, España

Barcelona, Cataluña, España

-Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.-Prospected leads, scheduled meetings and converted targets into customers rate.-Sold PV Systems and accessories to new and established customers.-Demonstrated products and features to customers, answered questions and overcame objections.-Shaped sales approaches to individual clients, facilitating relationships with customers and driving revenue.-Employed effective problem-solving techniques, increasing client satisfaction ratings.

Barcelona, Cataluña, España

-Kept detailed track of sales and customer information in company system.-Provided exceptional customer service to foster client loyalty and satisfaction.-Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor-Selected correct products based on customer needs, product specifications and applicable regulations

Barcelona, Cataluña, España

-Worked closely with management to provide effective assistance for specific aspects of business operations.-Remained solutions-oriented in face of complex problems to assist management and overall business direction.-Successful expansion and development of sales channels increased 10% overachieve group sales targets-Performed wide-ranging administrative, financial and service-related functions.-Opened and properly distributed incoming mail to promote quicker response to client inquiries.-Trained and supervised over 50 employees containing various roles on office policies and procedures.

Barcelona, Cataluña, España

-Managed content distribution to online channels and social media platforms-Consistently over achieving performance and productivity targets generating results over 25 percent-Diligent in handling confidential information-Use strict content guidelines to identify and remove prohibited content by important social ads platform company-Collaborate with and support team membersSimultaneously handle content whilst inputting data and responding to questions.

Barcelona Y Alrededores, España

-Worked closely with management to provide effective assistance for specific aspects of business operations.-Remained solutions-oriented in face of complex problems to assist management and overall business direction.-Successful expansion and development of sales channels increased 10% overachieve group sales targets-Performed wide-ranging administrative, financial and service-related functions.-Opened and properly distributed incoming mail to promote quicker response to client inquiries.Trained and supervised over 50 employees containing various roles on office policies and procedures.- Relationship management via calls and corporate email accounts.- Project management for corporate accounts, effectively bringing together various departments: systems, accounting, purchasing and HR.- Collecting KPI data and presenting to senior management via a weekly meeting.- Management and training of a large team containing various roles.- Responsible for HR procedure, communicating between employees and senior management to ensure compliance.

Barcelona Y Alrededores

Andorra

-Coordinating seasonal team of 15 people for prestigious restaurant at ski slopes-Managing supplies, logistics and day to day operations.Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs

Andorra

-Coordinating seasonal team of 15 people for prestigious restaurant at ski slopes-Managing supplies, logistics and day to day operations.Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs

Francia

-Opportunity to build on previous experiences and contribute to customer experience within 5 Star Hotel with 2 Michelin Star restaurant.-Evaluated customer needs and feedback to drive product and service improvements

Gran Buenos Aires, Argentina

-Providing excellent customer service across multiple departments.-Interacted with over 40 customers per day to address kitchen-related complaints and praise

Chamonix Mont-Blanc, Francia

-Multi departmental internship providing experience in various departments and giving opportunity for immersion in French culture and language.-Devised and implemented processes and procedures to streamline operations-Evaluated 20 customer needs and feedback to drive product and service improvements

Master'S Degree, International Tourism Management

Bachelor'S Degree, Business Admintration