Jean-François Pouliot Email & Phone Number

Région De Montréal, Canada

Responsible for successful running of the hotel operation and for its financial performance. Works closely with key partners: associates, guests, hotel owners, and Starwood. Creates a motivating culture in which all can give their best to create memorable experiences. Defines the vision and strategic direction for the hotel and supports the execution of.

Région De Montréal, Canada

Assisted the General Manager in planning, organizing, staffing, directing and controlling the hotel. Responsible for hotel operation in the absence of the General Manager. Improved financial performance through cost and labour control. Maintained the highest standards of quality and service to the guests. Participated in total hotel management as a member.

Région De Montréal, Canada

Responsible for short and long term planning and day-to-day operations of the rooms and related areas. Rec-ommends budget and manage expenses within approved budget parameters. Major areas of responsibil-ity/management include: Front Office, Guest Services, Housekeeping, Security and Health Club. Participate in total hotel management as a member of the.

Région De Montréal, Canada

Responsible for implementing innovative process improvements in the organization that achieve measurable financial and/or customer loyalty gains. Apply the Six Sigma methodology (DMAIC) and statistical analysis tools to mobilize teams and others throughout the organization. Participate in total hotel management as a member of the hotel Executive Committee.