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Jfrank Anastasio is listed as Senior Customer Service Representative at Voya Financial, a company with 5593 employees, based in Windsor, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Jfrank Anastasio.
Jfrank Anastasio previously worked as Operations Specialist at Konica Minolta Business Solutions U.S.A., Inc. and Call Center Team Lead at Konica Minolta Business Solutions U.S.A., Inc.. Jfrank Anastasio holds Associate'S Degree, Computer And Information Sciences, General from Central Connecticut State University.
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Professional, creative call center specialist and operations professional with over30 years of call representative, call center operation, and behind-the-scenesproblem-solving experience. Results-oriented Customer Service professionalcommended for exceptional customer satisfaction ratings, speedy resolutions, andconsistent availability. Strategic and persuasive with 30 years of experienceworking in customer-facing environments. Accustomed to using tactfulcommunication and active listening to solve problems and achieve positiveoutcomes creatively.
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Windsor, Connecticut, United States
Achieved a Series 6 License (since expired, will re-take soon)Fully explain corporate retirement plan rules to participantsReceived several recognition awards because of complimentary letters from customersAchieve monthly statistic goals while performing duties
Windsor, Connecticut, United States
Assistant to the Operations Specialist ManagerResolved conflicts with major customer accountsDelegated tasks to other members of the GCS Operations TeamProblem analysis for branch managers across North AmericaDirect responsibility for specific major clients' accounts, finding solutionsHandled the set up of supplies and service procedures of new and unique.
Windsor, Connecticut, United States
Windsor, Connecticut, United States
Collaborated with other volunteers for this new team to create new processes for this teamCreated a 24/7 revolving schedule
Windsor, Connecticut, United States
I took care of escalated issues submitted by NCSC staff that inbound call center representatives cannot handle.
Windsor, Connecticut, United States
Received calls via 1-800 telephone line for machine service requests - dispatched service technicians to customerswho needed service and/or repair of MFP (multi-function printer) machines
Other employees you can reach at voya.com. View company contacts for 5593 employees →
John Pepera
Colleague at Voya Financial
Jacksonville, Florida, United States, United States
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JB
Jacqueline Brock
Colleague at Voya Financial
Brockton, Massachusetts, United States, United States
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SS
Sriram S.
Colleague at Voya Financial
United States, United States
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Eastand Eastand Royal Jr
Colleague at Voya Financial
Jacksonville, Florida, United States, United States
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Sagar Shah
Colleague at Voya Financial
Greater Philadelphia, United States
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Hill (Mildred)
Colleague at Voya Financial
Clinton, Maryland, United States, United States
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Mike Markowicz
Colleague at Voya Financial
Brockton, Massachusetts, United States, United States
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Uddalak Choudhury
Colleague at Voya Financial
Kolkata, West Bengal, India, India
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EP
Erick Pedra
Colleague at Voya Financial
Newington, Connecticut, United States, United States
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SK
Shahroze Khan
Colleague at Voya Financial
Washington, District Of Columbia, United States, United States
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Quick answers generated from the profile data available on this page.
Jfrank Anastasio works for Voya Financial.
Jfrank Anastasio is listed as Senior Customer Service Representative at Voya Financial.
Jfrank Anastasio is based in Windsor, Connecticut, United States while working with Voya Financial.
Jfrank Anastasio has worked for Voya Financial and Konica Minolta Business Solutions U.S.A., Inc..
Jfrank Anastasio's colleagues at Voya Financial include John Pepera, Jacqueline Brock, Sriram S., Eastand Eastand Royal Jr, and Sagar Shah.
You can use AeroLeads to view verified contact signals for Jfrank Anastasio at Voya Financial, including work email, phone, and LinkedIn data when available.
Jfrank Anastasio holds Associate'S Degree, Computer And Information Sciences, General from Central Connecticut State University.
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