Justin Franks Email & Phone Number

Arlington, Va

Product manager and UX designer for clients’ digital projects, including native mobile apps, mobile websites, and enterprise and public websites. Managed design, development and delivery of mobile app with 1m+ downloads in iOS and Android app stores. Responsible for end-to-end digital product development, including product strategy, ideation and visioning, business to technology translation, feature prioritization, agile project management, release management, and marketing strategy. Also responsible for performing and managing user research, task analysis, information architecture, screen flows, wireframes, usability testing, and prototype development. Team leader tasked with mentoring and developing junior designers and product managers.

Provided strategic planning, technology strategy, innovation, change management, program management and collaboration solutions for clients in the US Federal Government. Emphasis on social media for achieving improved operational efficacy and efficiency in intra- and inter-agency collaboration. Also worked with leading thinkers in business and technology to help clients identify key emerging social and technology trends likely to affect government operations.Internally, worked to implement social media tools and strategy to help to improve service delivery and internal innovation. Served as innovation challenge coordinator for international innovation competitions and advised internal actors on best practices for innovation tournaments.

Worked as an intelligence analyst.

Ma, Security Studies

Extensive class work in US foreign policy, intelligence, and international relations. Wrote thesis on the effects of counter-narcotics.

Ba, Government And Politics

Graduated with high honors for thesis examining the modernization of the Chinese military.