Joshua S. Freeman Email & Phone Number

New York, United States

Founder/Managing Director at Teknio Boutique IT Consultants working with a number of sole-proprietorships, small and medium-sized business to improve IT utilization, provide IT support and reduce overall friction in the business.

Bronx, New York, US

As Interim VP of IT at Argus/Boom!Health/CSEDNY/Create, Inc. I helped a struggling health non-profit lower it's cybersecurity risk, extract itself from a number of overpriced IT vendor relationships and maintain high-level operational performance while transitioning from in-house IT operations to outsourcing with a carefully selected managed service.

New York, New York, US

New York, NY, US

I navigated the museum through a period of transition from having an in-house IT department to moving to an outsourced/MSP model of IT governance. This turned out to dovetail with the onset of the Covid-19 pandemic which adversely affected public spaces such as museums.

New York, New York, US

• Managed IT support services
• Reviewed and renegotiated several IT vendor contracts/relationships
• Developed multi-year IT Budget and Strategy
• Part of leadership team that launched new Wordpress based website
• Implemented low-cost/high performance ecommerce solution for taking online donations
• Revised business continuity/disaster recovery plans

New York, NY, US

• PROJECTS/DELIVERABLES
• Salesforce NPSP Administration
• Migration to GoogleApps
• Phone System Replacement
• Increase Internet bandwidth at lower cost
• Prepare for IT Audit

New York, NY, US

• Led a 13 person team of Information Architects, Designers, Application Developers and QA technicians and set web/digital media/search and streaming media strategy at Columbia University for schools, administration.
• Managed by the numbers. Set/met productivity targets in terms of annual number and scope of sites completed and supported.
• Conceived/Developed/Maintained web applications and web-based enterprise application interfaces.
• Developed business continuity and disaster recovery plans for web infrastructure.
• Team maintained over 200 websites and web applications, many of which are integrated with University systems and social networking sites: Completed approximately 30 additional website projects per year with budgets.
• Member of Columbia University Technology Architecture Group, CUIT Implementation Management Group and CUIT Change Advisory Board.

Bronx, NY, US

Senior IT position at The New York Botanical Garden. Responsible for strategic IT planning and operations, budgeting, voice/data networking, systems implementation and support, library technology, partnerships, personnel, helpdesk, website development, enterprise, scientific and academic computing.

New York, NY, US

Responsible for applications support, implementation and development for the Museum's sixty scientific, administrative and educational departments. Example applications include: Storage Area Network, Ceridian HR/Payroll, ServiceCenter helpdesk application, MeetingMaker, Oracle Financials, Pledgemaker fundraising software, IMAP mail system, Enterprise.

US

• Oversaw staff of 25 systems engineers in the US, Canada and Europe, providing hardware, software and professional services support to VA Linux Systems customers in the US, Canada and Europe.
• Reduced operating costs for the System Engineering LOB an average of 20% per quarter by allocating SE resources to Professional Services projects.
• Provided pre-sales technical support for sale of VA's Linux hardware and software including systems tuning, rack mounted- high availability/high performance clusters, load balancing, storage products, remote management.
• Managed installation, post-sales technical support and fulfillment of professional services contracts, including managed services contracts.

In 1992 Saatchi & Saatchi/BSB opened its first office in Budapest, Hungary. Managed all aspects of IT, strategic, operational, hiring junior staff and managing vendors.

Mfa, Conducting (Music)

Ba, Music