Judith Frey

Judith Frey Email and Phone Number

Global Digital Transformation Executive, C-Suite, Board Member @
Judith Frey's Location
United States, United States
Judith Frey's Contact Details
About Judith Frey

Global Digital transformation executive who blends business strategy and data with digital and technological expertise to improve customer experiences, engagement, loyalty, and revenue growth, while delivering operational efficiencies. A proven leader in building high performing teams by cultivating an environment of respect, integrity and trust. Brings entrepreneurial strategic thinking to solving complex business challenges. Regarded as an agile change leader focused on global digital and operational transformation with industry experience in manufacturing, hospitality and travel, government, telecommunications and Finance.Specialties: Strategy, Leadership, Product Development, Product Delivery, Digital Sales and Service Performance, UX/UI design, Agile, Digital technology, Software Development, Financial Management, B2B/ B2C commerce including Lead Generation, Analytics, Vendor Management

Judith Frey's Current Company Details
Experiential Digital Services, LLC

Experiential Digital Services, Llc

Global Digital Transformation Executive, C-Suite, Board Member
Judith Frey Work Experience Details
  • Experiential Digital Services, Llc
    Senior Executive
    Experiential Digital Services, Llc Sep 2023 - Present
    Deliver consulting services to assist businesses with digital and technical strategies and solutions, digital product marketing and web and mobile ecommerce, product and service customer experiences.
  • Amalgamated Bank
    Evp, Chief Client Experience & Digital Officer
    Amalgamated Bank Jul 2022 - Aug 2023
    New York, Ny, Us
    Responsible leading Product, Customer Experience and Insights, and Marketing.Developed a 3-year Digital Product strategy to improve Products and Services for commercial and retail banking. Launched marketing campaigns and channel performance reporting to improve business results.
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  • Usaa
    Vice President, Head Of Digital Banking
    Usaa Jun 2019 - Apr 2022
    San Antonio, Texas, Us
    Building best-in-class, personalized digital member experiences across USAA’s digital channels supporting Retail Bank, Consumer Lending and Real Estate.
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  • Marriott International
    Vice President, Digital Program And Global Operations
    Marriott International Jan 2018 - May 2019
    Bethesda, Md, Us
    Responsible for the Digital Program, Project Management, Content Development, Financial Reporting and Global Operations for Marriott’s Digital Portfolio of Products and Services. Partnered with a cross functional team of leaders to integrate Starwood into Marriott’s ecosystem introducing 30 brands, 6700+ properties in 130 countries/territories delivering $20.5B in digital revenue.
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  • Marriott International
    Vice President, Digital Design, Dev. & Operations For Marriott.Com & Marriott Mobile
    Marriott International Jan 2014 - Dec 2017
    Bethesda, Md, Us
    Leading the global user experience design, content development and online technical operations and platform delivery across Marriott's direct digital channels including marriott.com, mobile web, mobile app, and call center reservations. Responsible for managing the online activities of:- Technical and Operational Strategy- Global User Experience Design - User Research (MVT and Usability Testing)- Product Design & Delivery (utilizing Agile methods)- Global Content Strategy, Publishing and Translations- End to End Functional and User Testing- Agile Methodologies (Scrum, SAFe)- Web Operations (PMO, Portfolio Management, Project Management)- Vendor Management- Technical Solutions- B2C commerce - Acquisition Management
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  • Xerox
    Vice President, Head Of Interactive Marketing And Xerox.Com
    Xerox Sep 2010 - Dec 2013
    Norwalk, Connecticut, Us
    Global web strategy, web site traffic analysis and growth, web marketing, brand messaging and content delivery for www.xerox.com worldwide including- Marketing Effectiveness: Site Analytics, User Generated Content, Online Surveys- Demand Generation: SEO, online/email campaigns online forms- Creative Design including content writing, graphics, IA, and UX- IT Tools, Platforms and SaaS solutions- Vendor/Partner/Agency contracts and relationships for online services - B2C and B2B ecommerce programs; revenue forecast. Lead generation, integration with 3rd party platforms - Budgetary and HR responsibilityIndustry: Manufacturing and Technology
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  • Xerox
    Director, Enterprise Ecommerce & Web Delivery
    Xerox Apr 2005 - Sep 2010
    Norwalk, Connecticut, Us
    Product Management - Responsible for creating the product strategy, marketing strategy, and product design, development and delivery of a global B2B Commerce Portal for top customer accounts to order contracted products and services. This Commerce solution supported public and private ordering portals integrated with customer's 3rd party commerce or ERP systems. Manage a team of Internet Developers responsible for implementing global web marketing programs and product features to www.xerox.com.
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  • Xerox
    Dir. & Cto Xerox.Com
    Xerox Dec 2000 - Mar 2005
    Norwalk, Connecticut, Us
    Delivered the 1st global website for Xerox CorporationLed the technical development and production support globally for www.Xerox.com that included a team of 85+ technologists: Application Architecture; Data Architecture; Project Planning; Requirements Analysis and Design; Site and Commerce Development; Quality Assurance; and Production Operations. Led Technical Strategy and delivery of web hardware and software platform, online applications, and self-service integrated solutions.Delivered DR strategy with 3rd party hosted vendor that included Real time load balancing and Oracle Replication of customer online data. Managed Technical partnerships with IT vendors for software and hardware services including contract negotiationsDrove 25% savings in annual Budget YOY
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  • Ajilon Consulting Services
    Sr. It Solutions Consultant
    Ajilon Consulting Services 1997 - 2000
    Senior e-business consultant for Xerox Corporation in the Xerox Information Technology organization. Delivered the 1st internal ecommerce employee store and portal enabling employees to order from catering, and the employee storeLed the technical requirements, architecture, design, and implementation of all internal E-business applications for Xerox Organizations
  • Web Frontier
    Internet Solutions Manager
    Web Frontier 1996 - 1997
    Responsible for building, growing and managing the technical and operations for a startup Internet division of Tridec Corporation delivering interactive web sites to Rochester based companies. Worked with multiple creative agencies for UX and creative assets. - Built and Implemented Business Plan to grow the Internet solutions practice- Implemented a life cycle development process: - Developed process improvements to manage project resources, issues, estimates, project schedule, status reports, product delivery and job costing- Assisted Sales with customer engagements and proposals on leads to win jobs- Customer Service, System Support and Network Administration
  • Frontier Corporation
    Pc Applications Mgr
    Frontier Corporation 1994 - 1996
    Us
    Managed a team of IT developers delivering business solutions to multiple Frontier Lines of Businesses.
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Judith Frey Skills

E Commerce Crm Lead Generation Management Analytics Leadership Interactive Marketing Digital Marketing Marketing Strategy Marketing Web Analytics Competitive Analysis Online Marketing Seo Start Ups B2b Six Sigma Business Intelligence Program Management User Experience Customer Relationship Management Process Improvement Digital Strategy Web Development Web Marketing Technology Resourceful Problem Solving Project Management Business Process Improvement Strategic Planning Cross Functional Team Leadership Software As A Service Consulting

Judith Frey Education Details

  • St. John Fisher College
    St. John Fisher College
    Computer Science
  • St. John Fisher College
    St. John Fisher College
    Communications/Journalism

Frequently Asked Questions about Judith Frey

What company does Judith Frey work for?

Judith Frey works for Experiential Digital Services, Llc

What is Judith Frey's role at the current company?

Judith Frey's current role is Global Digital Transformation Executive, C-Suite, Board Member.

What is Judith Frey's email address?

Judith Frey's email address is ju****@****ail.com

What is Judith Frey's direct phone number?

Judith Frey's direct phone number is +158520*****

What schools did Judith Frey attend?

Judith Frey attended St. John Fisher College, St. John Fisher College.

What are some of Judith Frey's interests?

Judith Frey has interest in Health.

What skills is Judith Frey known for?

Judith Frey has skills like E Commerce, Crm, Lead Generation, Management, Analytics, Leadership, Interactive Marketing, Digital Marketing, Marketing Strategy, Marketing, Web Analytics, Competitive Analysis.

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