Business Consulting Partner
Current
Self-Employed
Nov 2023 - Present
AeroLeads people directory · profile
Jeffrey Silver Email & Phone Number
Accomplished/Motivated Local Business Leader
at
Self-employed
1 work email found
@automated-health.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Self-employed
Role
Accomplished/Motivated Local Business Leader
Location
Boston, Massachusetts, United States
Who is Jeffrey Silver? Overview
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Quick answer
Jeffrey Silver is listed as Accomplished/Motivated Local Business Leader at Self-employed, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at automated-health.com and a matched LinkedIn profile for Jeffrey Silver.
Jeffrey Silver previously worked as Business Consulting Partner at Self-Employed and Commercial Fishing (Owner/Operator) at Self-Employed. Jeffrey Silver holds Ba, Psychology W/Business Concentration from Assumption College.
Company email context
Email format at Self-employed
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{first_initial}{last}@automated-health.com
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AeroLeads found 1 current-domain work email signal for Jeffrey Silver. Compare company email patterns before reaching out.
Profile bio
About Jeffrey Silver
Highly accomplished and effective Senior Operations Management Leader with extensive experience and expertise managing and developing highly successful Customer Success, Sales Operations, Client Services, and Technology Infrastructure initiatives across multiple industries and a variety of products and services. Core Strengths & Expertise:• Direct Marketing, Financial Services, Real Estate & Property Management, Manufacturing, Healthcare, Retail, Travel, Call Center, Outsourcing and Consulting. • P&L, Performance Management, Continuous Quality Improvement, Compensation, Business Planning, Outsourcing Strategies, Technology, Software Implementations, Reporting & Analysis, Procurement, Training & Quality, Organizational Development, Program Management, Project Management, Business Process Optimization, Lean Management, PCI Compliance, Logistics & Team Building.• Successful implementation of effective software solutions, including Salesforce, SAP, MS Dynamics, ADP, Onyx, Avaya, Aspect, Genesys, Vocalcom, Nuance, Verint, Interactive Intelligence.
Listed skills include Call Centers, Management, Crm, Customer Service, and 23 others.
Current workplace
Jeffrey Silver's current company
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Self-Employed
8 roles · 27 years
Jeffrey Silver work experience
A career timeline built from the work history available for this profile.
Commercial Fishing (Owner/Operator)
Current
Self-Employed
Aug 2023 - Present
Operations Director
Jun 2022 - Jul 2023
Consulting Gm
Nov 2020 - Jun 2022
Director, Vendor Relations & Strategy
Ma Health Connector
- The Health Connector is the State of Massachusetts marketplace for individual and group health, dental and small group insurance, servicing more than 400k members.Managed customer support operations and vendor.
- Renegotiated current contract reducing TCO by 10%.
- Reduced escalated member case inventory by 35%.
- Developed balanced scorecard to monitor health of the business.
- Discovered and investigated $1.25M in vendor SLA penalties, previously unnoticed.
- Led cross-functional team in the largest procurement in Connector history.
Feb 2017 - Sep 2020
Senior Vice President, Sales, Customer Support And Operations
- Joined GCC to introduce world-class service delivery, higher sales and more efficient back-end operations supporting GCC customers and clients focusing on sales and service delivery. Worked closely with Marketing, IT.
- Improved services levels by 20% by establishing tighter KRAs including CSAT tied to compensation.
- Grew sales by 5% and customer LTV by 10% by incorporating CSAT targets sales incentive plan.
- Replaced contact center infrastructure investing $5M to improve both customer and employee experience.
- Selected as Top 30 Leader helping to guide the organization into the future.
- Facilitated Pinnacle Leadership programs dedicated to the growth and development of organization leaders.
2014 - 2017
~3 yrs
Vice President Operations
Specialty Commerce Corp.
"Chief Customer Advocate", responsible for contact center operations, including inbound customer service, order management, business processes, outbound telesales and customer satisfaction measurement and indexing.
2003 - 2017
~14 yrs
Vice President Of Operations
Managed growth and development of comprehensive managed maintenance service offering providing facilities management for 37 corporate, retail and institutional clients. Services included; Call Center, Supplier Management, Procurement, Account Management, IT, Project Management and Finance.
1999 - 2003
~4 yrs
2 education records
Jeffrey Silver education
Ba, Psychology W/Business Concentration
Certificate, Business Administration And Management, General
FAQ
Frequently asked questions about Jeffrey Silver
Quick answers generated from the profile data available on this page.
What company does Jeffrey Silver work for?
Jeffrey Silver works for Self-employed.
What is Jeffrey Silver's role at Self-employed?
Jeffrey Silver is listed as Accomplished/Motivated Local Business Leader at Self-employed.
What is Jeffrey Silver's email address?
AeroLeads has found 1 work email signal at @automated-health.com for Jeffrey Silver at Self-employed.
Where is Jeffrey Silver based?
Jeffrey Silver is based in Boston, Massachusetts, United States while working with Self-employed.
What companies has Jeffrey Silver worked for?
Jeffrey Silver has worked for Self-Employed, Automated Health Systems, Igolf, Ma Health Connector, and Grand Circle Corporation.
How can I contact Jeffrey Silver?
You can use AeroLeads to view verified contact signals for Jeffrey Silver at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Jeffrey Silver attend?
Jeffrey Silver holds Ba, Psychology W/Business Concentration from Assumption College.
What skills is Jeffrey Silver known for?
Jeffrey Silver is listed with skills including Call Centers, Management, Crm, Customer Service, Account Management, Retail, Call Center, and Strategic Planning.
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