Jonathan Whynot Email & Phone Number

Responsible for checking the quality of entry for Health and Dental Claims submitted by Claims Processors by ensuring correct procedures and handlings are being followed.

Responsible for the analysis and data entry of group health and dental claims.

Ottawa, Ontario, Canada

I took great pride in my customer service, getting to know the regular customers by name and being able to form connections with them. I was responsible for partaking in all tasks within the cafe, include Point of Sale, bar duty, cleaning, and being responsible for counting and divvying up tips for the store. As barista trainer, I was responsible for training new baristas at every station in the café, as well as ensuring that all baristas were working within the best practices laid out by the company.

Toronto, Canada

• Performed large-sample data analysis using SPSS and Excel to gain insights into customer behaviours and journeys.• Helped to organize and manage online focus groups.• Completed competitive analyses.• Frequent report writing utilizing the Microsoft suite of products.

Research Analyst, Research Analyst

Bachelor Of Arts - Ba, Human Rights And Political Science