Built and maintain relationships with existing customers, including End users, System integrators, Panel Builders, and OEMs.Collaborate with the sales team to expand the customer base and drive revenue growth.Actively participate in team meetings to discuss business opportunities, innovative solutions, and new initiatives.Engage with key stakeholders, including internal teams and external partners, to ensure alignment and successful project outcomes.Provide both commercial and technical solutions to address customer needs.Analyze and report on key performance indicators, offering insights for continuous improvement.

Sakura Program:Gain hands-on experience and exposure in the field of industrial automation through technical sales and engineering education.Participate in 6 months of technical training while working directly with customers across the country alongside field sales and engineering teams.Develop sales and technical skills by working on projects and utilizing professional sales techniques to solve customer problems.Learn from experienced field sales representatives by accompanying them on visits to customer sites nationwide and applying Omron technologies and solutions.Rotate in Inside Sales to learn from their focus technologies, with an emphasis on Sensors, Components, and Safety products.

Raised the bar on service excellence, delighting customers and driving a 20% surge in salesInnovated solutions that optimized equipment and services to meet clients' unique requirements, boosting efficiency to new heights.Reduced costs and streamlined processes to minimize waste, achieving a remarkable 15% reduction since 2021.Managed seamless coordination of daily operations for both Front of the House and Back of the House, ensuring smooth running of the entire restaurant.Produced comprehensive reports on revenue and expenses at weekly, monthly, and annual intervals, providing valuable insights into business performance.

Delivered an exceptional customer experience, ensuring every WRC patron received top-notch service and attention.Collaborated with the Bike Shop Lead to keep the inventory of bicycle accessories in tip-top shape, managing restocking and optimizing storage for efficiency.Assisted the Bike Shop Lead and Facility Operations Coordinator in various functions, such as tracking and maintaining the inventory of new and used parts, and ensuring that shop tools were always in good working condition.Demonstrated proficiency in the WRC's database system, skillfully handling transactions and ensuring that all customer data was properly recorded and stored.Earned recognition as Employee of the Month for Fall 2020 at the FIU campus, a testament to a job well done and a commitment to excellence in everything undertaken.

Played a role in supporting the logistics team for training sessions of Commercial Managers in the country's northern zone (Ford Motors, Colombia), contributing to the program's success and helping equip the team with the skills and knowledge they needed to succeed.Assisted the logistics team in coordinating outdoor training sessions for commercial advisors, ensuring that everything ran smoothly and efficiently and that all participants had a positive and productive experience.Applied skills in adjusting and designing online course materials for after-sales training for dealers, making critical updates and improvements to enhance the quality and effectiveness of the training program.Served as a resource in translating sales training materials from English to Spanish, ensuring that all participants had access to high-quality, accurate information tailored to their needs and preferences.Played a role in supporting the logistics and training teams throughout these initiatives, demonstrating a commitment to excellence and a passion for contributing to the success of the company.

Developed a measurement tool that captures how employees have embraced the Agile Transformation Program, elevating the organization's capacity for agility and responsiveness. Working in collaboration with the company's esteemed innovation team, we devised a comprehensive strategy that aims to boost employee buy-in by a remarkable 20 percent, empowering the company to thrive in the face of rapid change and dynamic market conditions.