• Responsible for the quality of air content related to ticket offers, and checkout of airline ticket sales;• Responsible for the analysis of found bug logs;• Elaboration of test cases before the functionality is developed;• Conduct functional tests;• Conduct data tests (SQL);• Testing of Routes/APIs/Services;• Transfer of knowledge between the PO and the Dev team;• Identify and track defects and verify fixes;• Board management registering non-conformities;•… Show more • Responsible for the quality of air content related to ticket offers, and checkout of airline ticket sales;• Responsible for the analysis of found bug logs;• Elaboration of test cases before the functionality is developed;• Conduct functional tests;• Conduct data tests (SQL);• Testing of Routes/APIs/Services;• Transfer of knowledge between the PO and the Dev team;• Identify and track defects and verify fixes;• Board management registering non-conformities;• Evaluate the risks and impacts in the tests. Show less

• Elaboration of test cases before the functionality is developed;• Performing functional tests;• Conducting data tests (SQL);• Testing of Routes/APIs/Services;• Transfer of knowledge between the PO and the Dev team;• Identify and track defects and verify fixes;• Board management registering non-conformities;• Evaluate the risks and impacts in the tests;• Creation of user manuals.

• Elaboration of test cases before the functionality is developed;• Performing functional tests;• Transfer of knowledge between the PO and the Dev team;• Identify and track defects and verify fixes;• Board management registering non-conformities;

• Analysis of results, creation of action plans, analysis of processes, preparation of management reports, business process improvement (BPI). Implementation, management and parameterization of process in BPM software. • Conducting interviews, surveying and mapping processes in the retail sectors, consolidation of the data collected, validation of data with those responsible (sector supervisors), preparation of knowledge assessments for employees, application of knowledge assessments for… Show more • Analysis of results, creation of action plans, analysis of processes, preparation of management reports, business process improvement (BPI). Implementation, management and parameterization of process in BPM software. • Conducting interviews, surveying and mapping processes in the retail sectors, consolidation of the data collected, validation of data with those responsible (sector supervisors), preparation of knowledge assessments for employees, application of knowledge assessments for employees, consolidation of assessment results, issuance of reports for the training and development sector, preparation and monitoring of performance indicators, redesign and implementation of routine improvements. Show less

• Reduction of expenses through GMD (Expense Matrix Management), revenue increase by GMR (Income Matrix Management), with the use of PDCA (Plan, Do Check and Act). • Development of tools in Excel and Power Point Presentations, together with a company specialized in business management consulting.

Monitoring through Onixsat (Jabur) and Autotrac tracking systems, improving the logistics and safety of cargo, driver and vehicle, supporting customers in relation to the location of their cargo, ensuring that it arrives at the right time, in the right place and desired amount.