James Tucci work email
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James Tucci personal email
DESCRIPTIONI am a tech-savvy and energetic IT professional with expertise in installingequipment, monitoring network and system operations, and repairing andmaintaining PC equipment and peripheral resources. What sets me apart is mytrack record of successfully deploying, integrating, and maintaining systemservers, applications, and resources. My proficiency in quickly grasping andutilizing new technical concepts productively is one of a kind.I am highly skilled at converting complex technical language into easy-to understand language for non-technical audiences. As an articulatecommunicator, I exhibit excellent relationship management skills at alllevels with fluency in English. In addition to the above, I demonstratedsharp attention to detail, adherence to standards, and the capacity to leada team in the execution of assigned tasks.If my profile has interested you in the slightest, please feel free tocontact me at jamesftucci@gmail.com with any thoughts, comments, orquestions about my work—I’m always interested in making new professionalacquaintances!
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FoundeverWaterloo, On, Ca
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Information Technology ConsultantTucci Tech Sep 2023 - PresentI took on a contract role for a consulting company, as a sole proprietor. I utilize my varying experience across IT, as well as developing further skills, all so I can help our client, help the world through thier purpose.
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Information Technology SpecialistEverworks Aug 2022 - Jun 2023Dundas, Ontario, CaFor this role, I was the first dedicated IT resource for the company.I was responsible for the Azure environment as well as any local machines.I supported end users, implemented new software.Azure,O365.Linux, Power Apps development, VMware.I also performed hardware or network maintenance, ranging from but not limited to:Laptops,Servers, Cisco gear, and Unifi.I worked with robotic equipment, Lazer cutters and specialized machinery. -
Iits Remote Global Monitoring SpecialistAgfa Healthcare Feb 2019 - Aug 2022Mortsel, BeIn this role, I evaluate, prioritize, troubleshoot, and document technicaldetails for incoming monitoring tickets. One of my main duties is to rendersupport to avoid disruption and quickly restore service; identify issuerecurrence through tickets and monitoring history. I also uncover andresolve issues in Windows and Unix environments (Solaris and Linux) usingOracle SQL and MSSQL. I gather information regarding situation and documentall actions for resolution phase. I am also responsible for maintainingSLA/OLA requirements and reporting technical issues to support team members.In addition, I communicate and store relevant knowledge for service/supportteams. . -
Service Desk AnalystThe Ian Martin Group Jan 2018 - Feb 2019I accepted and answered incoming support calls from multiple governmentministries, while maintaining high call quality as per on-call time andmetrics. I diagnosed hardware and software issues on client machines, whiledocumenting issues or requests in eSMT. Furthermore, I assisted with mobiledevice activation via Blackberry BES. Additionally, I delivered accountservices via Active Directory and a proprietary toolkit. I also accessedclient orders to ensure on-time completion; escalated account-related issuesto the relevant team. I played a key role in setting up and utilizing OfficeSuite (2010-365). Lastly, I supported clients in the setup of Office 365account for migration triage tickets and forward to Tier 2, 3, orspecialized teams.
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On Call TechnicianTes - The Employment Solution Oct 2014 - Aug 2018Toronto, Ontario, CaWindows Deployment Projects Atlantic Canada• Planned, organized, drove.• Deployed hardware, tore down old hardware, tracked assets for packing and disposal.• Educated users on the new windows and application interfaces.• Migrated user data, and regularly interacted with IT leaders to communicate project updates. Fortified security and accelerated response time of heavy load applications. -
Captain (Seasonal)Tucci Fisheries Apr 2011 - Jul 2017Duties included:Driving the boatStock managementPersonnel managementRules and regulation adherence
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Traveling TechnicianBfg Enterprise Services Feb 2016 - Apr 2016Markham, Ontario, CaSAP Ordering Tablets Deployment Project • Planned, organized, drove, and tracked time and assets, pickup locations, delivery locations.• Deployed the hardware and educated users on using the system.• Built imaging stations, migrated user data, and regularly interacted with IT leaders to communicate project updates.Schedulingtransporting. -
Independant Technical ConsultantBlue Spurs Dec 2014 - Feb 2015Fredericton, New Brunswick, CaWindows 7 Deployment Project • Planned, organized, drove, and initiated project from conception to completion. • Deployed the latest hardware and re-purposed used hardware in multiple cases.• Built imaging stations, migrated user data, and regularly interacted with IT leaders to communicate project updates. Fortified security and accelerated response time of heavy load applications, such as Adobe photoshop. -
Deskside SupportJd Irving Oct 2014 - Nov 2014Saint John, Nb, CaWindows 7 Deployment Project • Planned, organized, drove, and initiated project from conception to completion. • Deployed the latest hardware and re-purposed used hardware in multiple cases.• Built imaging stations, migrated user data, and regularly interacted with IT leaders to communicate project updates. Fortified security and accelerated response time of heavy load applications, such as Adobe photoshop. -
Technical Support SpecialistInnovatia Oct 2012 - Oct 2014Saint John, New Brunswick, CaIn this capacity, I configured network switches and customer accounts,provided remote database support, and troubleshot Avaya call manager phonesystem remotely via custom tools. I inputted entries manually and debuggeddatabase sync issues. I also fulfilled SLA requirements, while delivering"single point of contact" customer service. -
FlaggerSecuritas Sep 2010 - Mar 2012Breukelen, Utrecht, NlGuiding drivers around Work trucks, as well as monitored conditions that may affect the safety of drivers or crew members.
James Tucci Skills
James Tucci Education Details
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Oulton CollegeNetwork And System Administration/Administrator
Frequently Asked Questions about James Tucci
What company does James Tucci work for?
James Tucci works for Foundever
What is James Tucci's role at the current company?
James Tucci's current role is IT consultant.
What is James Tucci's email address?
James Tucci's email address is jtucci@bfg.ca
What schools did James Tucci attend?
James Tucci attended Oulton College.
What are some of James Tucci's interests?
James Tucci has interest in Economic Empowerment, Civil Rights And Social Action, Education, Environment, Science And Technology, Human Rights, Animal Welfare, Health.
What skills is James Tucci known for?
James Tucci has skills like Troubleshooting, Technical Support, Servers, Computer Hardware, Windows Server, Operating Systems, Windows 7, Windows Xp, Hardware, Linux, Voip, Telecommunications.
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