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-Utilize strong account management skills to procure new business, both commercial and residential, while ensuring strong return business through customer satisfaction and development of relationships.-Extensive interface with customers on every aspect of painting from scheduling new jobs to updating customers on the progress of existing jobs and as well as any issues which may arise. -Trouble-shooting all problems that emerge and anticipate any future issues to ensure quality and timeliness. -Supervise thirteen professional painters- including time management and personnel issues.-Schedule painters on each job (generally four jobs at once), supply crews with all needed materials in a proactive manner to maximize working time, and oversee each crew daily. -Employ exacting time management skills to ensure all painters are working in the most efficient manner with excellent quality and customer satisfaction.-Perform interior and exterior estimates for customers using knowledge of industrial norms and standards. -Track job performance and expenses of the painters to ensure profitability using comprehensive tracking software.

-Increased business to business sales 64% by developing strong relationships with customers (businesses) using extensive account management skills. -Grew all areas of business including sales of existing inventory as well as proactively expanded inventory to increase profits and better serve customers.-Used organizational skills and attention to detail to drastically decrease the amounts receivable due each month while increasing overall sales.-Built and maintained exemplary customer relationships to not only gain new accounts, but to ensure repeat business from each account.-Performed inventory control including accounting and auditing of over $750,000 of revolving inventory.-Supervised Tulsa Branch including time management and personnel issues for all employees.

-Utilized strong communication skills to explain full claims processes to policyholders and claimants. -Ensured full comprehension of a difficult system during stressful situations while maintaining good customer relations.-Reviewed and evaluated automobile claims. Working knowledge of hundreds of company policies to ensure claims were handled appropriately.-Applied knowledge and training of automobile damage, industrial knowledge, and automobile insurance policy to appropriately evaluate, analyze, and settle automobile claims.-Collaborated with team members to consistently handle claims processes. Worked successfully within a team environment to achieve service level objectives.

-Utilized extensive account management skills to build relationships with customers to sell products through customized sales techniques. -Met with retailers and merchants in the community to increase presence of company in the region.-Managed a team of employees in a branch of one of the nation’s largest consumer finance companies. -Evaluated loan applications, conducted risk analysis and underwriting, and administered loan closings. Oversaw routine collection activities.

Increased company’s broker hauling over 400% per month.Dispatched and managed up to 30 drivers simultaneously, and reviewed and ensured the appropriateness of driver work assignments.Kept drivers motivated, focused and informed, and enforced driver appearance and behavior.Maintained extensive and continuous communication with the driver force and load planner personnel.Responsible for locating, negotiating and booking broker loads for the drivers.Oversaw all driver payroll and prepared financial documents for the Billing Department.Developed strong broker relationships to decrease unprofitable time.

-Managed all personnel and activities of store including scheduling, insurance and benefits, and human resources functions.-Responsible for inventory control, transferring and ordering from store to store. -Assisted in the opening of a new store and served as Sales Associate for high-end bicycles and merchandise.-Conducted employee training and initiated an Employee Handbook.

• Managed daily operations, sales and customer retention, marketing, and accounting.• Maintained excellent customer service before and after the sales. • Developed key relationships with Human Resource directors and work-site health brokers for supplemental benefits. • Brokered with Mann & Associates to maintain access to over 100 different Life and Health companies

• Hosted group meetings for employees to explain and answer questions about supplemental insurance and major medical health insurance.• Offered one-on-one meetings with employees on the amounts their employers paid on the insurance benefit package and how little the employee paid. • Educated employees on benefits of FSAs, HASs Pre and Post taxable benefits. • Maintained strong working relationships with Human Resources offices to ensure payroll deduction processes went as smoothly as possible.

-Conducted sales of policies and assisted the owner in quoting residential and commercial insurance lines.-Developed and maintained mortgage broker relationships.-Served as a Marketing Assistant and Life / Health Specialist.-Focused on efforts in determining ways to remain competitive against competitors.