Technology product management and development. - Process establishment and analysis. - User and client experience design for software development guidelines. - Software product deployment and management. User interface design for a range of platform users - clients, dropoff spots and pickup network operators. Process and APIs documentation analysis for development - Courriers integration (Correios, Jadlog, AzulCargo, Latam), - Payment platforms (Pagseguro, Pagar.me/Stone).Business Intelligence / Analytics - configuration of environments for data consumption (MySQL/Maria DB replicas in AWS / datagateways) - database/datalake setup for consumption in reports and new business support (MS Power BI - PPU features) - development of panels with performance indicators for sales processes, finance and small, medium and large scale logistics operations - development of operational dashboards integrated with Conectanvios platform to monitor medium and large logistics operations Management of professionals and resources for the development and support for IT: - Definition of usage, business and infrastructure requirements; - Detailing of resources and maintenance of AWS infrastructure contracts; - Management of AWS resources - EC2, ElasticBeanstalk, RDS, Cloudwatch/Lambda, Lightsail; - Detailing of resources and maintenance of desk/office software contracts - Microsoft 365.

Hybrid (printed) and digital communication services development with intense technology shipment.Direct Mail services development with geoprocessed intelligence for enriched lists for per costumers profile reach.Full costumer experience and product design, feasibility assessments (operational, channels, sales, compliances) with a 10 people product/service design team. Managed 8 concommitant corporative strategic projects.

Main responsible in the technical team for the branding project and brand management model of Correios (brazilian post office), including development of policies, guidelines, processes and business rules, management of standards and visual identity.Graphic design development and analysis activities. Brand management, positioning, naming analysis and identity platform. Visual Identity Management. Analysis and support in advertising and sponsorship.

Performance focused on the macro-processes of management of constituent elements of corporate image, management of brands (standards, guidelines, legal protection) and visual identity (guides, corporate buying process support, visual identity and brands uses controll).

3D modeling, application development, maintenance and monitoring of a service system for SEBRAE's project in Second Life. Web interface development.

Web development: Analysis of use cases, modelling and prototyping, front end development support in html/css of an ERP system for vehicle agencies, integrated with the commercial interface for advertising and sales. Communication and design: development of visual identity projects, communication and promotional/advertising related to the system.

Consumer goods products design in the following steps and activities: - entrepreneur briefing; - market research: users, potential buyers, similar and competitor analysis, supplier research. - product development: requirements analysis, alternative generation, alternative development, technical detailing, materials research, manufacturing methods and processes, factory floor analysis and setup, production of assembly manuals and 3D project presentation animations of product with demonstration of product architecture, assembly and use.

Interpretation, monitoring and support of deaf people in technologist courses in Information Systems and Computer Science.