Julien Gaichet Email & Phone Number

France

Anywhere

In the last decade, I've navigated the evolving landscape of the language industry through my own venture, Good Trends. This journey has seen me partnering with esteemed clients like TransPerfect, where, for eight years, I've concentrated on enhancing Quality Control amidst the rise of AI and Machine Learning.1. Quality Control & Review: Ensuring linguistic accuracy based on various linguistic assets like glossaries, TM, style guides, and understanding of local market nuances. 2. Editing and Feedback: Leveraging my knowledge, I make critical edits to translations and categorize changes using a predefined error model, providing insightful comments and flagging quality issues.3. Language Asset Management: Active participation in creating and updating language assets, ensuring they are current and effective.4. Client Collaboration: Close collaboration with clients through regular communication, addressing their specific market requirements.5. Training and Development: As part of my role, I provide training to translators, ensuring consistent quality and sharing best practices.I gained foundational experience with Booking.com, translating and creating localized content for the French market. My work involved producing commercial translations for website and app copy, aligning with the cultural and linguistic preferences of the French audience.My journey also includes certification by SDL plc, where I specialized in translating and proofreading content across various domains like marketing and business communication. I was a linguist specialist for Twoo and StepOut, focusing on creative translation and localization.Working with American Translation Partners, I read and verified translated materials in medical and scientific domains, ensuring accuracy and fidelity to the original texts.As an editor for ProTranslating, I handled English to French translations for marketing content, working with prominent market players like TripAdvisor and Groupon.

In my past role with Lionbridge, a renowned leader in translation and localization for global enterprises, I embraced the multifaceted responsibilities of a 'Social Media Internet Assessor' for the French market. My primary focus was on reviewing and analyzing online search results to enhance their content and quality. This involved detailed feedback and assessments on the relevance of content in relation to specific search queries.In addition to these tasks, a significant aspect of my role was to refine and localize content for the French audience. This required a deep understanding of not just the language, but also the cultural nuances and preferences specific to the French market. I ensured that the translations were not only linguistically accurate but also culturally resonant, maintaining the original tone and intent while adapting the content to resonate with local sensibilities.Working with Lionbridge allowed me to develop a keen eye for detail and a comprehensive understanding of the importance of localization in the digital landscape. It was a role that perfectly blended my skills in translation, cultural adaptation, and digital content assessment, contributing significantly to my professional growth in the language industry.

At Twoo, a social discovery platform launched in 2011 by Massive Media, I seamlessly blended my skills in linguistics with customer service, serving as a Linguist and Customer Service Representative on a freelance basis. This role was pivotal in bridging my past experience in tech support with the language industry.As a Customer Service Representative, I was dedicated to ensuring an engaging, safe, and active community for Twoo users. This responsibility entailed:- Moderation: Both proactive and reactive, I oversaw the moderation of content including user pictures, profiles, and behavior. My goal was to identify and address any fake profiles, inappropriate content, and misconduct, thus maintaining the platform's integrity and user safety.- Customer Support: I provided timely and effective assistance through an online helpdesk, primarily via chat. This involved addressing user queries, troubleshooting issues, and ensuring a positive experience for every user on the platform.- Social Media Engagement: Part of my role included updating the platform's Facebook page, enhancing user engagement and community interaction.Simultaneously, in my capacity as a Linguist, I was responsible for the daily translation of various projects. This included translating web pages, mobile pages, app content, and emails from English to French. My focus was on ensuring that all content was not only linguistically accurate but also culturally relevant and resonant with the French-speaking audience. This role was instrumental in honing my translation skills and deepening my understanding of the nuances involved in adapting content for different linguistic and cultural contexts.In this hybrid role at Twoo, I successfully merged my technical support background with my passion for languages, laying a strong foundation for my future endeavors in the language industry.

Région De Barcelone, Espagne

B2B Technical assistance Network and Telecom :• Customer Care and technical support• Daily contact with customers including feed back and concern results.• First level resolution troubleshootingIn order to fulfill my personal development in September 2012, I left the Company on a sabbatical basis.

Région De Barcelone, Espagne

Ipad, iPod & iPhone Technical Advisors – Apple Care Project.• Customer Care and technical support.• New agents Training and Coaching• Hardware and Software coverage.

Région De Barcelone, Espagne

Corporate Sports Sales Executive.• Outbound cold calling to corporate high level management.• Self research for new leads.• Achieve sales quota and targets.

Assistant Manager in a Premium house in the City of London.• Excellent customer service skills thanks to high standards clientele.• Stock counting, product deliveries, cash control, business development.• Managing up to fifteen people.

Meta Front-End Developer Professional Certificate, Computer Software Engineering

🧑‍🎓 Building job-ready skills for a career transition and earning a certificate from Meta. Currently pursuing this comprehensive.

Javascript Algorithms And Data Structure

Delving into the JavaScript Algorithms and Data Structures Certification, I've mastered JavaScript's core concepts, including ES6, to make.

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Master'S Degree, Physical Oceanography, Mention

During my graduate studies, I specialized in Physical Oceanography, focusing on fluid dynamics, ocean physics, and related climatological.