James Gan Email & Phone Number

Singapore, Singapore

Brisbane, Queensland, Australia

Showcased strong business analysis expertise in accomplishing initiatives including coordinating the integration of three SaaS (Finance, Time & Attendance, Human Resources Management System [HRMS]) systems and internal O365 environment. Executed important functions such as providing support to the HR Team for overall aspects of HRMS implementation and managing the contract signing ensuring hands-on oversight to finalisation and risk management.Significant accomplishments:✔️ Led the programme development and update for a multibillion-dollar rail project’s (Inland Rail) personnel resource planning by enhancing the functionality and granularity required for the contract’s success.✔️ Served as project technical lead for the deployment of the HRMS, which involved translation of functional needs from key SME decision makers into technical specifications for the programme; facilitated forums and discussion groups, while actively advising a modernising business on implementation risks and alternative design methods.✔️ Initiated launch of Cornerstone HRMS including organising key deliverable responsibilities throughout UAT and Go-Live stages, resulting in the continued success of the HR Team.✔️ Spearheaded roll out of three modules such as Core HR, Recruitment, Performance for the HMRS system that included scoping, designing, implementation, UAT and go-live.

Brisbane, Queensland, Australia

Delivered success in facilitating the end-to-end deployment of a replacement ERP system. Played an instrumental role as primary escalation point on software design and requirements, in collaboration with internal developer and vendor resources ensuring smooth technical operations. Contributed strategic insights as a member of the Senior Leadership Team regarding monthly finance reporting and organisational finances. Significant accomplishments:✔️ Promoted and entrusted to execute the Innovations Manager role to enhance the technological aspect of the business to maintain its competitive position as the top solar O&M companies in Australia.✔️ Managed the success of replacement ERP and CRM system using Agile management of the internal development team and external contractors; ultimately resulted in a 10% decrease in overhead expenses and allowed for future growth.✔️ Brought significant efforts in expanding the capabilities for business development in various states by integrating the procurement and logistics functions into the business, which led to independent operational nodes that improved profitability by 25% for individual states.✔️ Initiated a COVID-19 response plan for the entire business and implemented redundancies, which included transition into remote-work, promoting cloud-based cooperation and communications, policy changes and risk management.

Brisbane, Australia

Demonstrated efficiency in managing a team with 20+ members toward meeting overall completion of $168M Advancing Clean Energy Schools (ACES) programme, which included directing various project teams consisting of engineers, electricians, administrators and contractors; guaranteeing of projects’ adherence to WH&S compliance/contractual obligations with zero major incidents.Significant accomplishments:✔️ Earned promotion as a project manager due to outstanding work performance and dedication as a systems engineer.✔️ Steered strategic efforts in increasing annual turnover by 30% through successful tendering for the ACES programme coordinated by the QLD Department of Education under the ERM Power Group.✔️ Succeeded the project management for the ACES renewable energy initiative, the most profitable and largest project for the company at the time. ✔️ Made major contribution to the success of the business in winning the Business News Australia’s Young Entrepreneur of the Year and Master Electricians of the Year.

Brisbane, Australia

Performed a pivotal role as part of the Electrical Engineering Department to design and create solar energy systems for installs in residential and businesses. Made significant impact in boosting IT capabilities of the business through implementation of digital improvements. Displayed notable technical skills in programming and managing multiple software platforms, which considerably decreased the number of man-hours per job and streamlined several fundamental business processes.Significant accomplishments:✔️ Achieved accreditation for ISO 9001, ISO 14001 and OHSAS 18001 by rolling out business management systems, identifying opportunities to enhance processes and developing focused solutions.✔️ Drove 15% reduction in man hours for core business workflow by modelling comprehensive company process in BPMN that developed streamlined solutions with outstanding quality control and performance.✔️ Promoted a smooth transition and adoption of new procedures by facilitating employee training on new quality management systems and programmes.✔️ Displayed substantial leadership skills in helping with system and process implementation that secured the company a major national contract with the leading energy retailer.

Canberra, Australia

Exemplified skills in driving multi-technology renewable energy solutions for residences and businesses. Developed a VBA program for quotations, proposals and stock selection. Tendered for commercial renewable energy projects across private and governmental sectors.Significant accomplishments:✔️ Oversaw the programming of a business management software platform that streamlined multiple core business processes, which resulted in a two-hour reduction in man-hours or 60% completion times required for each job.✔️ Designed sustainable energy systems including photovoltaics, battery storage, solar hot water and LED lighting that range from 1 kW for home use to 100 kW for business use.

Canberra, Australia

Canberra, Australia

Provided Level 1 support to the college student body across three I.T. labs. Maintained a leadership position within the college, providing technical and pastoral support to fellow students.

Malaysia

Supported the engineering department in testing, operations and improvements of LED production line.Assisting in the compilation of test results of prototypes and reporting for senior company executives.

Bachelor’S Degree (Hons), Systems Engineering, Renewable Energy

Secondary Education