Jerry Garcia

Jerry Garcia Email and Phone Number

los angeles, california, united states
Jerry Garcia's Location
Palmdale, California, United States, United States
About Jerry Garcia

Confident, strong, proactive client professional with the strong ability to manage others, teach and build strong teams to help increase sales for clients. 8 years of management experience. A wealth of work experience in sales, customer service, technical support, merchandising and managing. Ability to identify, anticipate, and implement client and team needs. Motivated to develop and bring to a company a strong team. The ability to train, motivate, and coordinate the efforts of area managers to meet or exceed client needs and goals. A professional with strong self starting abilities, willing to learn new things, with a passion to envelop new strategies and challenges to reach goals and objectives. Project Manager certificate and in process IT Technical Support certification.

Jerry Garcia's Current Company Details
Vivitech Solutions, Inc.

Vivitech Solutions, Inc.

View
QA Lead
los angeles, california, united states
Employees:
5
Jerry Garcia Work Experience Details
  • Vivitech Solutions, Inc.
    Qa Lead
    Vivitech Solutions, Inc. Nov 2022 - Present
  • Acosta
    District Manager
    Acosta Jul 2010 - Present
    Santa Clarita, California/ Oxnard, California/ Burbank, California
    • Developed a team to achieved project goals for clients and company • Lead consistent store visit evaluations and provide proactive feedback • Set client projects and meetings, staying on top of competitors and upcoming projects • Directed a team of 10, covering 11 Wal-Marts and 2 Sam's Clubs • Managed hiring, training, and termination of employees, ensuring compliance of company policies, operations procedures and human resource guidelines • Conducted reports on store and team performance and set weekly team meetings and goals • Ensures stores meet or exceed clients needs and profit metrics • Measured teams performance via business metrics Power Bi system
  • Lazaruz Services
    Customer Service / Loan Specialist
    Lazaruz Services Sep 2008 - Nov 2009
    Palmdale, California, United States
    Originated new loads, loan modification and succeeded monthly recognition for collectionsCustomer service
  • Hilti North America
    Sales Consultant, Customer Service
    Hilti North America Jan 2006 - Aug 2008
    Palmdale, California, United States / Santa Clarita, California, United States
    • Generated sales and new customers operating Hilti Pro Shop meeting weekly target goals• Up sold add-on services to existing customers, generating incremental revenue• Surpassed annual quota by 25% of plan• Delivered exceptional account service to strengthen customer loyalty• Shared product knowledge with customers while making personal recommendations• Informed use and operation of equipment and accessories to costumers
  • Countrywide Home Loans
    Call Center Supervisor
    Countrywide Home Loans Jan 2001 - Dec 2005
    Simi Valley, California, United States/ Lancaster, California, United States
    ● Managed daily call center operations.● Developed and implemented staff training and mentoring programs● Implemented customer quality procedures● Dealt with customer issues in a courteous manner● Ensured that rules of conduct were adhered to during each call● Monitored staff calls for quality assurance purposes● Approved time off requests and prepared staff schedules● Provided initial training for each new call center project.
  • Protection One Alarm Services
    Customer Service / Patrol Dispatcher/ In House Tech/ Trainer
    Protection One Alarm Services Sep 1998 - Dec 2000
    Northridge, Ca
    ● Call Center customer service representative for appointments, billing questions and sales● In house technician assisted in troubleshooting alarm systems for customers and field technicians Performed hardware and software upgrades to systems when needed, troubleshoot alarm panels remotely using dial in software to disarm alarm systems along with adding and removing alarm sensors.● Trained new employees and did training on new systems and software rolled out by the company● Dispatched security units to residential and commercial areas when requested via two-way radio

Jerry Garcia Education Details

  • Royal High School
    Royal High School
    12Th

Frequently Asked Questions about Jerry Garcia

What company does Jerry Garcia work for?

Jerry Garcia works for Vivitech Solutions, Inc.

What is Jerry Garcia's role at the current company?

Jerry Garcia's current role is QA Lead.

What schools did Jerry Garcia attend?

Jerry Garcia attended Royal High School.

Who are Jerry Garcia's colleagues?

Jerry Garcia's colleagues are Richard Chemel, Pradeep Carter, Frank Jadhavji.

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