Judith Bergstrom Email & Phone Number

Florida, United States

Malvern, Pa, Us

Client Executive responsible for multi-million-dollar transformational client engagements for premier health plans and health systems including:• Leading-edge Quote to Card Solution to support rapid growth health plan strategy• Unique value-based payer/provider partner program designed to improve quality while bending cost curves• Population Health DataMart using sophisticated, market leading, proprietary pop health algorithms to manage attributed populations• Claims Cost Containment and Funds Recovery program focused on optimization of cost avoidance, COB/subrogation• Multi-year organizational business transformation (process/operating model/training/change management) designed to leverage new technologies across the entire enterprise• Health Plan Operating Model and Best Practices Process Catalog used jump start operational optimization • Multi-year Health System transformation of Human Resources, Finance, Supply Chain and workforce management

Sole practitioner providing leadership and guidance on transformational projects; program management and interim leadership on a short term, long term or permanent basis. Expert at identifying and creating solutions for client challenges-- 30+ years as the "go-to" for kid glove client service, problem-solving, and failed/failing projects.

Washington, Dc, Us

Provided strategic technology leadership to this mid-size company undergoing a major print to digital transformation.

Atlanta, Ga, Us

Provided Interim CIO Services and IT consulting. Specializing in transformation and large scale program management.

Improved outcomes and risk mitigation for businesses planning and executing rapid transformation initiatives. Services included program management, stakeholder engagement and change management. Key engagements included Delta Air Lines

Atlanta, Georgia, Us

Senior technology executive for TechOps business unit at Delta Air Lines•Led the development of a BU strategic plan and gained stakeholder support within the division (10 Directors) as well as corporate leadership (CEO, CFO, CIO), and Delta Technology leadership (technical services subsidiary). •Built a business case for a $65M dollar investment with a $250M ROI and received first year funding despite drastic budget reductions. •Reorganized department and developed tools and methodologies for defining and prioritizing technology requests.

Senior Vice President, Chief Information Officer (CIO)Provided operational leadership revitalized and rebuilt neglected IT department of a $36M, 200 person systems integration/consulting company. Developed Strategic IT plan; reorganized and developed staff, renegotiated million dollar contracts for 20+% savings, retired antiquated systems and led an ERP/Services Optimization transformation project using Compuware’s Changepoint Professional Services Automation tools.

Us

Senior Vice President, General Manager East Lead the professional services division for eastern US for this premier integration, process automation software company. Vertical markets included healthcare, life sciences, government, and other emerging markets. Responsible for P&L, revenue generation, and services delivery, reported directly to COO. Successfully maintained profitability targets through the use of a new hires, contract staff, and offshore, outsourced services.

Us

10.5 years diverse and progressive experience serving clients by managing and delivering professional consulting services, including interim management, project planning, project management, methodology development, and client service management.As a practice leader performed sales, delivery, QA, and managed P&L for $8M- $10M practice of ~34 associates. Restored failing practice to profitability through effective utilization management As Director of Operations managed the operations of $65M- $70M practice of ~200 chargeable associates; directed a 28 member staff; reported to Regional EVP and achieved all budget objectives through implementation of multi-million dollar savings and revenue generation programs.Client Service Executive for numerous multi-million dollar clients and individually responsible for the delivery of approximately $5M in services annually.

Gb

Information technology consulting in telecommunications, manufacturing, financial, professional services, and transportation industries

Mas, Management Information Systems

Ba, International Relations Middle Eastern Studies