Julián G. Bermúdez Vega Email & Phone Number

San Juan, Puerto Rico

San Juan, Puerto Rico

• Research, develop, produce, and maintain material specifications and maintenance standards to be used atLUMA substations.• Utilize AutoCAD to create detailed layouts and specifications for substation materials.• Perform technical evaluation of substation equipment being procured.• Developed and implemented a work management tool to track and organize team’s task.• Provide technical and engineering support to end users of substation equipment.• Participated in the LUMA Emergency Operations Center during Huracan Maria in the planning andintelligence team to help restore Puerto Rico’s electric service.

San Juan, Puerto Rico

• Developed and reviewed Transmission and Substation standards and specifications.• Migrated and reviewed 50% of PREPA engineering standards and material specifications to meetcompany’s new standards and requirements.• Implemented an automated ticketing system for departmental service requests that optimized informationretrieval and reduced ticket completion time to less than 24 hours.• Updated and maintained Department SharePoint Page.• Managed standards, specifications, and engineering drawings for Transmission, Substation, Distribution,Telecommunication, Protection and Control, Substation Automation and Surveyors.• Developed and implemented a review/ approving process for all standards and specifications.

• Delivered in-depth, valuable training sessions on the BrainHi platform, explaining technology-relateddetails in easy-to-understand terms to medical officers and users.• Managed and maintained the company's internal tools such as Salesforce, Zapier, Gmail, Phone System,among others.• Led the design and implementation of the company’s flagship feature, Call Rescue, devising processes andmethodology that resulted in the servicing of nearly 100% of the customers.• Tested new features in the program, provided quality assurance, and generated reports for developmentteams.• Supported installations and updates of the calendar integration feature in the client servers.• Utilized MySQL to modify and update BrainHi's Artificial Intelligence (AI) automated answers.