Joost De Boer Email and Phone Number
Experienced Manager with a demonstrated history of working in the information technology and services industry. Skilled in Coaching, Management, ITSM Processes and IT Service Management.
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Manager Customer OperationsKorton Group B.V.Nieuwkoop, Zh, Nl -
Manager Customer OperationsKorton Group B.V. Apr 2024 - PresentNieuw-Vennep, North Holland, Netherlands -
Manager Service DeliveryKorton May 2021 - PresentNederlandResponsible for managing the iMotum vertical team within Korton in providing excellent ICT services to various organisations. -
Service ManagerKorton Jan 2019 - May 2021HoofddorpResponsible for managing a Customer Service Portfolio with a strong focus on the customer and business relationship. -
Hoofd SupportSpaarne Gasthuis Jan 2018 - Dec 2018HoofddorpResponsible for managing the Support team within the department IZT (Information Health Technology) -
Service ManagerMacaw Apr 2013 - Dec 2017Schiphol-RijkResponsible for managing a Customer Service Portfolio with a strong focus on the customer and business relationship. Aided by ITILv3 expert, analytical and mediator skills able to understand and charter the business needs. Resposible for designing, implementing, managing and improving high quality IT services - together with their supporting processes - which meet the business needs and generate business value. The generation of business value by providing high quality services is key in IT Service Management.Customers: Smurfit Kappa Group, Perfetti van Melle, Reed Business, Nederlandse Beroepsorganisatie van Accountants, Dutch Hospital Data, Meander, DVB Bank, Unigroup Relocation Network, Endemol, V.O., Holland Casino, ROC's, and more... -
Coordinator Servicedesk / Incident ManagerMacaw Sep 2009 - Mar 2013Schiphol-RijkManaging the Macaw Servicedesk team with the main focus at meeting the different service level agreements made with our customers by:-Providing 1th and 2nd line support.-Registering, following-up on, and monitoring incidents and changes.-Monitoring our complete network infrastructure with monitoring systems like SCOM / IPCheck and DPM.As a Technical Specialist involved in several projects.Customers: Heineken, Hema, Plan Nederland, Holland Casino, KPMG, TIPharma, Evides, Havenbedrijf Rotterdam, and more... -
Technical SpecialistMacaw Apr 2009 - Aug 2009Schiphol-RijkDevelopment of websites and applications based on .NET, SQL, SharePoint.Customers: Gemeente Den Haag, PSMedia -
System Engineer / C++ DeveloperCs Net Jan 2007 - Mar 2009Development of Network Security Software for use in the HDN network (http://www.hdn.nl). This network allows for Banks, Mortgage suppliers and Mortgage resellers to communicate over the HDN network in a secure way. (keywords: C++, XML, HTML, XSLT, Webservices, PKI, SOAP, Certificates, Data encryption, wxWidgets, LINUX)Development of a webbased CMS with webshop as frontend. (keywords: mySQL, PHP, HTML, CSS)Examples: Webcert - Client module for requesting/updating HDN client certificates, Validator - assembly for validating the HDN XML packages being sent over the HDN network. Customers: HDN, Westplant -
System Design EngineerAutomatic Signal Bv 2000 - 2006Designing (Layout), programming (C) and assembling Microcontroller (Atmel) based printed circuit boards (PCB's) for use in Alarm systems. Co-designing / programming (C#) and testing a Security Management System (VBS) based on .NET for integrating Alarm / Fire prevention / Access control / Paging and Climat control systems.Examples: GuART object tracking and security system, MupasII Main Processor Board EEBus Interface, VBS control panelCustomers: Justice Department The Hague (Paleis van Justitie, VBS), Holland Casino (MupasII), Mauritshuis, RembrandtHuis, KrollerMuller, Tropen Museum (GuART)
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Hardware/Software EngineerWk Audio Systems Bv 1998 - 2000Designing (Layout), programming (C) and assembling Microcontroller (Hitachi, PIC) based printed circuit boards (PCB's) for use in Audio and Telecommuncation systems. Examples: Lift intercom system, ISDN headset interface (Colibri). Customers: KPN, KLM, several churches and communities (Audio systems)
Joost De Boer Education Details
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Information Technology -
Vwo - Alkwin Kollege / Gouwe CollegeAtheneum -
Global Knowledge NederlandItil -
Leidinggeven -
Global Knowledge NederlandItil4
Frequently Asked Questions about Joost De Boer
What company does Joost De Boer work for?
Joost De Boer works for Korton Group B.v.
What is Joost De Boer's role at the current company?
Joost De Boer's current role is Manager Customer Operations.
What schools did Joost De Boer attend?
Joost De Boer attended Hogeschool Van Amsterdam, Vwo - Alkwin Kollege / Gouwe College, Global Knowledge Nederland, Schouten & Nelissen, Global Knowledge Nederland.
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Joost de Boer
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Joost de Boer
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Joost de Boer
Directeur Npal - Dé Community Van Fabrieken En Hun Partners Voor De Uitdagingen Van Vandaag.Tynaarlo1gmail.com
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