• Semi Technician/POC Semi Tooling/Lead Trainer and CDL Holder with extensive experience as one of the pioneering Semi Service Technicians.• Collaborated closely with Engineering and Development teams to provide direct product feedback, support initial customers, and perform fleet repairs.• Proficient in diagnosis and troubleshooting Low and High Voltage.• Supported both customers and internal fleets across various states including California, Nevada, Texas, Ohio and New York.• Utilized systems like UDS GUI ,Toolbox, Pico Scope, and Periscope for diagnostics.• Worked along Global Service Development by creating standards and procedures for future technicians.• Traveled to different factories and service centers to assist with high-demand repairs.• Updated logic controllers, performed isolation tests, and practiced electrical safety according to Class 8 DOT standards.• Analyzed CAD designs and extracted critical data for vehicle improvements.• Compiled and processed test data to improve product repair quality and processes.• Evaluated and tested prototype tooling across all vehicle models during design phases for global field usage.

Collaborated with General Assembly, Quality, and Engineering teams to resolve production testing and inspection issues.• Rectified assembly issues for Tesla Model 3/Y through comprehensive diagnostics and evaluations.• Performed drive tests for NVH on Tesla Model 3 BSR test track.• Operated computerized wheel alignment equipment and adjusted steering and suspension systems.• Diagnosed problems swiftly and conducted root-cause analysis.• Assisted PMI Quality, Design, and Process Engineering teams to improve work instructions and tools.• Coached Production Associates on enhancing final quality and EOL production processes.• Performed necessary recalls, daughterboard replacements, and updates per manufacturer specifications.• Diagnosed NVH, electrical issues, battery degradation, and other alerts via Garage toolbox and other software.• Replaced HV battery packs, Drive Units (small and large), and performed penthouse repair.

Production AssociateManage daily operations in production area(s) and assist in the training and development of new team members.Ensured the safety and productivity of all employees assigned to designated shift by ensuring all safety and process procedures are followed as escalating any issues in the timely manner.Assigned and executed training plans for new associates and cross-training existing associates

Install and troubleshooting of swimming pool equipmentfor Residential and commercial.In charge of 8 technicians.

Install, set up and service sound masking system in commercial sitesIn charge of 10 technicians.Computer panel troubleshooting

• Provided second-level support using SCCM 2007 and 2012 for packaging, distribution, and reporting.• Conducted remote administration and resolved issues with business applications.• Collaborated with project management groups on batch programming, scripting, and software packaging.• Interacted with various IT sectors and created OS images and internal tutorial documentation.• Managed virtual machines, tested and enhanced applications, and collaborated with Citrix systems.• Partnered with Microsoft for OS compatibility issues and supported large-scale projects as a consultant.