Supported the IWOS product for 3 clients, providing SME knowledge both for the integration layer I built and for the functional elements of the product.Provided client relations support during the product delivery manager's leave.Liased between clients and senior internal stakeholders.

As the Integrations Architect for the IWOS product:Supported the IWOS product in it's migration from legacy Azure subscription to a new subscription structure. Focused on minimizing client interruptions and ensuring that communication channels were used effectively.Selected and trained new team members to further develop the integration capability for IWOS and the broader WFM capability.Trained a new support team for the IWOS product integration layer and supported their training on the IWOS product itself.Communicated client needs to the product development team.Wrote Python and JavaScript accelerator scripts for the functional implementation team.Built integration software and coordinated technical aspects of projects for 3 major retailers, two UK-based and one global, in which I:Designed 8 additional integration pipelines and managed the technical relationship with the client.Successfully delivered projects on time in spite of large scale scope creep including 4 extra complex pipelines needed.Completed 2 successful go-lives for IWOS implementation. Achieved failure rate of just 0.005% in the first three months after final go-live.Delivered the productized integration layer for the global retailer's instance of the IWOS product, successfully passing SIT and UAT.Managed multiple Linux servers which host the integration software.Successfully took over a large scale data migration for a Blue Yonder implementation for the second UK retailer, improving the python scripts and overcoming a number of challenges to deliver the data transfer on schedule.

Supported the IWOS product for 3 clients, providing SME knowledge both for the integration layer I built and for the functional elements of the product.Provided client relations support during the product delivery manager's leave.Liased between clients and senior internal stakeholders.

Became Lead Integration Architect for the Accenture IWOS product.Designed, developed and tested an end to end integration layer one month ahead of schedule.Responded to evolving client requirements. Managed a system integrations testing phase, coordinating tests between the client technical team and the consultant technical team, with the User Acceptance Testing passing successfully.Mentored a new graduate in their graduate scheme.

Trained as functional and technical WFM consultant in UKG Pro (formerly Dimensions) and Blue Yonder WFM.Learned SQL language in 2 weeks, with proficiency to successfully complete deliverables 2 months faster than the projected amount of time.Worked on a successful integrations project for a major Japanese coffee retailer where my tasks included: using SQL to generate custom extracts; writing technical design documentation; effectively communicating technical detail to non-technical stakeholder; ensuring project alignment and understanding; and assisting the project manager with internal relationship management during an extremely difficult period of the project.Identified the need for improved processes within a UK pub retail chain while filling in for another consultant during a Blue Yonder WFM implementation, and successfully created and implemented these processes.Performed a successful discovery and design phase for a Blue Yonder implementation for a major UK supermarket chain.Gained a deep knowledge of the Accenture Intelligent Workforce Optimization Software (formerly ADAPT), tested and documented the previously undocumented APIs and initiated the development of a productized integration layer while implementing the product for a major UK retailer.

Created a dust extraction system for an existing Sand blasting unit, a cloud-based Arduino watering system for plants and designed and procured parts for the first prototype of a peristaltic pump.

Supervised the staff on weekends, managed the staff schedules and monthly invoices, streamlining the process to achieve fast turnaround times. As a Robotics Facilitator, I taught Children aged 6 to 15 how to build and design basic robots and Mindstorms code. Mentored Robotics Olympiad teams, including a team that achieved 4th place in the Western Cape.

Four Week period doing metalwork. Achieved basic proficiency in milling, turning and welding.