Jean-Pierre Greenlund Email & Phone Number

Washington D.C. Metro Area

Freelance writing and blogging on various outlets.

Washington D.C. Metro Area

Maintain trust with BPO sites through relevant updates, usable agent-focused content, and actioning support requests to existing content.Plan, write, and implement agent-facing support pages for important, locally-nuanced support in a high rapidly changing environment.Manage existing content for community support representatives to follow as a guideline to.

Washington D.C. Metro Area

Responsible for maintaining the daily finances as well as conducting varying office and administrative tasks. Utilize computerized scheduling software to schedule appointments for up to 5 stylists daily.Managed a multi-line phone and e-mail.Assisted customers, providing details on products and services.

Fort Rucker, Alabama

Execute quick-turnover sublimation, graphic design, and inter-department projects. Maintain a schedule of projects and deliverables.Assist patrons in developing and realizing finished products. Collaborated with multiple departments in framing, laser & rotary engraving, screen-printing, embroidery, and woodwork.Maintain department inventory and coordinated.

Spokane, Washington Area

Open, close, and balance a daily till. Carried out business’ bank transactions. Organize and schedule appointments for up to 12 stylists daily. Assist customers, providing details on products and services, as well as resolving issues. Manage a multi-line phone, social media, as well as e-mail. Prepare bi-weekly payroll.

Wiesbaden Area, Germany

In-processed arriving Armed Forces members and families. Greeted and assisted Service members and their family. Directed people to areas of interest at the Frankfurt Airport.

Wiesbaden Area, Germany

Ran a cash drawer and checked out customers. Showed knowledge on product and AAFES protocol. Assisted customers at the register and on the sales floor.