Assistant Professor
Current
Faculdade De Engenharia Da Universidade Do Porto
Oct 2017 - Present
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Jorge Grenha Teixeira Email & Phone Number
Assistant Professor @ Faculdade de Engenharia da Universidade do Porto | Customer Experience, Service Design
at
Journal of Service Management
1 phone found
area 193
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✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Assistant Professor @ Faculdade de Engenharia da Universidade do Porto | Customer Experience, Service Design
Location
Porto, Porto, Portugal
Who is Jorge Grenha Teixeira? Overview
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Quick answer
Jorge Grenha Teixeira is listed as Assistant Professor @ Faculdade de Engenharia da Universidade do Porto | Customer Experience, Service Design at Journal of Service Management, based in Porto, Porto, Portugal. AeroLeads shows phone signal with area code 193 and a matched LinkedIn profile for Jorge Grenha Teixeira.
Jorge Grenha Teixeira previously worked as Assistant Professor at Faculdade De Engenharia Da Universidade Do Porto and Expert Research Panel for Service Design at Journal Of Service Management. Jorge Grenha Teixeira holds Doctor Of Philosophy (Phd), Engineering/Industrial Management from Faculdade De Engenharia Da Universidade Do Porto.
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Journal of Service Management
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Profile bio
About Jorge Grenha Teixeira
As an Assistant Professor at the Faculty of Engineering, University of Porto (FEUP), I direct the Master in Services Engineering and Management program (www.fe.up.pt/mesg), where I guide students and professionals in mastering the integration of engineering principles with service management.Research FocusMy research delves into service design, service innovation, customer experience, and technology-enabled services. I have actively contributed to numerous projects aimed at creating innovative, technology-driven services that deliver tangible value to companies while pushing the boundaries of service research. Additionally, I am cultivating an emerging interest in environmental sustainability, exploring how sustainable practices can be integrated into service design and management.Teaching ExpertiseI teach a diverse array of subjects including:- Financial Management- Accounting- Management Accounting- Management Control- Qualitative Research MethodsEducational BackgroundWith a multidisciplinary background, I hold a BSc in Economics, an MSc in Service Engineering and Management, and a PhD in Industrial Engineering and Management, all from the University of Porto. My academic journey reflects my deep-seated interest in technology, particularly from the customer experience perspective.Check my Google Scholar profile: http://scholar.google.pt/citations?user=hwSzlSoAAAAJ&hl=pt-PT
Listed skills include Service Design, Research, Customer Experience, Interaction Design, and 30 others.
Current workplace
Jorge Grenha Teixeira's current company
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9 roles · 9 years
Jorge Grenha Teixeira work experience
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Expert Research Panel For Service Design
Current
Nov 2022 - Present
Senior Researcher
Current
2017 - Present
~9 yrs 4 mos
Oct 2011 - Present
Service Researcher And Designer, Project Manager
Researcher on several service-related topics, with a special interest on customer experience, service design and service innovation.Project Manager of the EU-funded Marie Curie Innovative Trainning Network, Service Design for Innovation (www.servicedesignforinnovation.eu)
Sep 2013 - Oct 2017
Invited Assistant Professor
Taught Enterprise Management in the Master in Informatics and Computing Engineering (FEUP/University of Porto).
Sep 2011 - Sep 2017
Research Assistant
Customer Experience analysis and improvement, Service Design and business expertise for a ZON, a Portuguese multimedia company (internet, phone and tv service provider).
Jan 2010 - Aug 2013
Innovation And Business Process Consultant
Elicit and improve the business processes of client companies.
Oct 2009 - Dec 2009
Management Controller
Centro Hospitalar Vila Nova De Gaia/Espinho
Provide reports for the Hospital's Board and CFOAnswer and provide external requests for dataManaged 4M€ proposals for European Funding Projects
Nov 2007 - Aug 2008
3 education records
Jorge Grenha Teixeira education
Doctor Of Philosophy (Phd), Engineering/Industrial Management
Master Of Science (Msc) In Service Engineering And Management, Engineering, Management
Bsc(Econ) (Licenciatura Pré-Bolonha - 5Anos), Economics
Faculdade De Economia Do Porto
FAQ
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What company does Jorge Grenha Teixeira work for?
Jorge Grenha Teixeira works for Journal of Service Management.
What is Jorge Grenha Teixeira's role at Journal of Service Management?
Jorge Grenha Teixeira is listed as Assistant Professor @ Faculdade de Engenharia da Universidade do Porto | Customer Experience, Service Design at Journal of Service Management.
What is Jorge Grenha Teixeira's phone number?
AeroLeads has found 1 phone signal(s) with area code 193 for Jorge Grenha Teixeira at Journal of Service Management.
Where is Jorge Grenha Teixeira based?
Jorge Grenha Teixeira is based in Porto, Porto, Portugal while working with Journal of Service Management.
What companies has Jorge Grenha Teixeira worked for?
Jorge Grenha Teixeira has worked for Faculdade De Engenharia Da Universidade Do Porto, Journal Of Service Management, Inesc Tec, Ssme Portugal, and Faculty Of Engineering, University Of Porto.
How can I contact Jorge Grenha Teixeira?
You can use AeroLeads to view verified contact signals for Jorge Grenha Teixeira at Journal of Service Management, including work email, phone, and LinkedIn data when available.
What schools did Jorge Grenha Teixeira attend?
Jorge Grenha Teixeira holds Doctor Of Philosophy (Phd), Engineering/Industrial Management from Faculdade De Engenharia Da Universidade Do Porto.
What skills is Jorge Grenha Teixeira known for?
Jorge Grenha Teixeira is listed with skills including Service Design, Research, Customer Experience, Interaction Design, Human Computer Interaction, User Centered Design, Qualitative Research, and Management Consulting.
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