Jennifer Grill Email and Phone Number
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With a track record spanning global organizations like Goldman Sachs to start-ups, I specialize in leveraging technology to drive customer success. My expertise lies in SaaS products, which I’ve supported through various progressive roles in IT, support, and project management. My skills extend to managing partner/vendor relationships, gathering valuable customer feedback, and shaping products to meet customer needs. Working remotely for the past eight years, I thrive in small company environments, take ownership of projects, and collaborate directly with team members and senior leaders.Some technology tools I am currently using but certainly not limited to:‣ Microsoft Azure DevOps (Agile, Kanban, SCRUM boards)‣ Figma‣ Video editing (Camtasia, Vyond, Promo)‣ Collaboration (Slack, Trello, Asana, Jira, Teams) ‣ Conference (Zoom, GoToMeeting, GoToWebinar, UberConference) ‣ Office 365 (Word, Excel, PowerPoint)‣ CRM (HubSpot, Salesforce)
Leap Orbit
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Director Of Customer SuccessLeap Orbit Mar 2024 - PresentColumbia, Maryland, Us
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Senior Technical Project ManagerLeap Orbit 2020 - PresentColumbia, Maryland, UsLearn more about our product offerings https://www.leaporbit.com/products● Simultaneously manage multiple healthcare software development efforts for products that track opioid use, provide physician data-as-a-service, and monitor prescription drug use.● Lead teams of developers in an Agile process to achieve project milestones.● Continually interface with customers and external development partners to manage timelines, set delivery expectations, and ensure requirements and budgets are met.● Use Azure DevOps for managing all projects across multiple teams.
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Product Marketing ManagerSwipeclock Jan 2020 - Jun 2020South Jordan, Utah, UsLeading the effort to market SwipeClock's entire suite of products to key customer segments including Healthcare and Professional Services. -
Marketing ManagerSwipeclock Jan 2019 - Jan 2020South Jordan, Utah, Us(acquired ApplicantStack in 12/2018)Oversaw the post-acquisition marketing integration of ApplicantStack (a SaaS applicant tracking and onboarding system) into SwipeClock’s broader suite of HR software solutions.
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Product EvangelistApplicantstack Jun 2017 - Dec 2018(acquired by SwipeClock in 12/2018)Reported to the CEO and managed product marketing, product strategy and vendor/partner relationships; supported business strategy meetings that led to the successful sale of the company.
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Technical Support SpecialistApplicantstack Jun 2015 - Jun 2017Provided technical support for ApplicantStack Recruit and ApplicantStack Onboard, and completed independent projects to enhance products and businesses processes.
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CeoAptarosolutions 2015 - 2017Assess client needs and recommend software solutions to improve overall efficiencies.
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Business & Talent Acquisition ManagerAmerica'S Remote Help Desk (Arhd) & The Lawyers Help Desk (Tlhd) 2014 - 2015Eldersburg, Md, Us(acquired by All Covered, a division of Konica Minolta Business Solutions, in 2015)Reported directly to the CEO and implemented products and processes that improved hiring, client onboarding and customer service, which enabled the company’s growth and eventual acquisition. -
Internal Operations CoordinatorAmerica'S Remote Help Desk (Arhd) & The Lawyers Help Desk (Tlhd) 2013 - 2014Eldersburg, Md, Us
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Technical RecruiterSearch Connection, Llc 1997 - 1999Assessed companies’ technical needs, created job descriptions, identified and screened candidates, facilitated interview processes, and negotiated job offers.
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System AdministratorBmo Harris Bank 1996 - 1997Chicago, Illinois, UsProvided support and training to over 200 users, troubleshot hardware and software issues, and created support documentation. -
System AdministratorGoldman Sachs 1994 - 1996New York, New York, Us(consultant) Provided support and training to over 1,700 users, troubleshot hardware and software issues, and developed new policies and procedures. -
Help Desk SupportNbc News 1991 - 1992New York, Ny, Us
Jennifer Grill Skills
Jennifer Grill Education Details
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Fordham UniversityInformation Science -
Wharton OnlineDigital Marketing
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New York Institute Of TechnologyGeneral
Frequently Asked Questions about Jennifer Grill
What company does Jennifer Grill work for?
Jennifer Grill works for Leap Orbit
What is Jennifer Grill's role at the current company?
Jennifer Grill's current role is Director of Customer Success | Healthcare Technology | Technical Project Manager | SaaS'y.
What is Jennifer Grill's email address?
Jennifer Grill's email address is jg****@****bit.com
What is Jennifer Grill's direct phone number?
Jennifer Grill's direct phone number is +144387*****
What schools did Jennifer Grill attend?
Jennifer Grill attended Fordham University, Wharton Online, New York Institute Of Technology.
What are some of Jennifer Grill's interests?
Jennifer Grill has interest in Animal Welfare, Social Services, Science And Technology.
What skills is Jennifer Grill known for?
Jennifer Grill has skills like Networking, Management, Customer Service, Leadership, Technical Support, Training, Help Desk Support, System Administration, Technical Recruiting, Information Technology, It Recruitment, Consulting.
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