Joshua Roberson Email and Phone Number

- Develop and maintain regional indicators including the Texas Real Estate Research Center Home Price Index- Oversee the following Texas Real Estate Research Center publications including the Texas Employment Report- Explore, model, and analyze Texas demographic, economic, and real estate related data.- Communicate analysis through publications, podcasts, and data visualizations.

• Utilize SQL to sort, filter, and join together numerous data sets.• Develop SAS programs for prepared and ad-hoc reports.• Design and edit batch files for routine mass data reporting tasks.• Analyze trends and anomalies for different Texas land market regions.• Prepare and edit PowerPoint presentation materials for research economist.

• Underwrite acquisition offers for student housing properties.• Conduct market research on target markets in order to collect rent growth, space absorption, and other market trends.• Significantly increased tenant traffic during pre-leasing season by utilizing internet marketing channels and social media.• Property management of approximately 66 units in mixed real estate portfolio.

• Underwrote mortgage loans with up to $250,000 lending authority in all fifty states. Loan types varied from conforming and nonconforming conventional and VA mortgages, home equity loans, and lot loans.• Resolved complex customer service issues and member escalations by identifying and understanding member concerns and providing appropriate solutions.• Reviewed loan origination work flow efficiency by giving one-to-one feedback concerning best practices, member input, and work flow sequences.• Created sales dashboard in Excel to organize and analyze team production, providing input on team’s strengths and weaknesses and monitoring progress.• Provided insight and advice to executive leadership on how to best equip member service representatives for declining market account freeze calls. Goal was to provide representatives with the tools needed to handle calls with quality customer service despite difficult circumstance.