Jo-Ann Groten is a Sr. Project Manager, IT Flight Ops at WestJet (Contract) at WestJet. She possess expertise in business process improvement, integration, software project management, business process, requirements analysis and 7 more skills. Colleagues describe her as "Jo-Ann managed the project to implement an xRM based solution for Alberta Securities Commission for a consulting firm; the project was very large and complex; throughout it Jo-Ann was very professional, worked well with her team as well as employees of the Commission. She provided excellent leadership in what was often a difficult situation."