Juan Garcia Email & Phone Number

Coral Gables, Florida, United States

Achieved prestigious Marque of Distinction for Jaguar, a testament to exceptional sales performance and customer service. Consistently exceeded sales targets by effectively understanding and showcasing the unique features and benefits of Jaguar Land Rover vehicles. Developed strong rapport with potential buyers, qualifying them through personalized interactions and addressing their specific needs.Successfully closed sales by providing exceptional customer service, demonstrating a deep knowledge of the Jaguar Land Rover brand, and offering tailored financing options. Actively contributed to enhancing the dealership's reputation by going above and beyond to meet customer expectations and exploring opportunities for continuous improvement.

Miami, Florida

Served as a technology expert for 8 automotive brands, providing comprehensive support to clients and the sales team. Demonstrated deep knowledge of various vehicle technologies, including entertainment systems, navigation systems, Bluetooth, and other advanced features.Provided hands-on training and guidance to clients, ensuring their understanding and proficiency in utilizing vehicle technologies. Offered exceptional phone support, effectively guiding clients through complex vehicle functions.Utilized problem-solving skills and strong interpersonal abilities to address client inquiries and provide knowledgeable advice across all automotive brands within The Collection, solidifying my reputation as a trusted technology specialist.

Miami, Florida

The primary responsibility of an Expert is to sell Apple products. An Expert influences and models the behaviors expected of our highest Red Zone performers and possesses a deep technical understanding of Apple hardware, software, and third-party products. Using exceptional interpersonal and customer experience skills, Experts create a world-class customer experience and build customer loyalty. A strong team player, the Expert is a first-tier performer who achieves top results in their market by passionately engaging customers and showcasing Apple technology.

Miami, Florida

The In-Store Guest Trainer or ISGT fosters a culture of learning in Apple stores by leading, facilitating, and supporting training. Some responsibilities and task for an ISGT would be to facilitate high caliber training in a professional manner, maintain extensive knowledge of course materials, give feedback and coaching to provide a robust learning experience and help with onsite setup, logistics and administrative task for Market training and other learning experiences.- Engineer employees from the start to understand and deliver World Class Service to the South Florida Market of Apple Stores.- Engaged in the development of best practices for sales associates, geniuses, managers, experts, business associates and more.- Monitor, evaluate, or record training activities or program effectiveness.- Offer specific training programs to help colleagues maintain or improve job skills.- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers or other/previous instructors.- Develop alternative training methods if expected improvements are not seen.- Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.- Evaluate training materials prepared by Global Retail Training, such as outlines, text, or handouts.- Design, plan, organize and direct orientation and training for employees.

Miami, Florida

Specialists are at the heart of Apple's reputation for extraordinary customer service. They love people. Have an encyclopedic knowledge of all things Apple. And can translate technology-speak into everyday language. They are ready to not just serve up information, but also inspire the next generation of Mac, iPod, iPhone, and Apple TV fans.