As a Junior Developer, I participated in the design and development of custom applications within the Zendesk ecosystem for leading market players. I contributed to optimizing their customer service processes and improving user experiences, gaining significant experience in application development and customer-focused solutions.

Responsible for implementing and customizing the blog tool within the oqvestir platform, using Magento2 and the Amasty BlogPro module.

At EMR, I was responsible for thinking about the strategy that will be used for each product, executing all TRAFFIC MANAGEMENT and EMAIL AUTOMATION, as well as analyzing the results and identifying points for improvement. In total, I managed 6 launches, where in 4 we obtained a revenue of 6 digits in less than 7 days.We also had, in one of them, a 6-digit result in 1 hour. With these results, I learned to have critical thinking, to make an analysis of the data that the… Show more At EMR, I was responsible for thinking about the strategy that will be used for each product, executing all TRAFFIC MANAGEMENT and EMAIL AUTOMATION, as well as analyzing the results and identifying points for improvement. In total, I managed 6 launches, where in 4 we obtained a revenue of 6 digits in less than 7 days.We also had, in one of them, a 6-digit result in 1 hour. With these results, I learned to have critical thinking, to make an analysis of the data that the tool presents to me and to know how to extract relevant information for the growth of the company. Show less

I was responsible for the Frontend of the company for 6 months, during this period I learned a lot about user interface and user experience, it was at this moment that I realized I wanted to become a full-time developer.

Along with two other partners, I opened a digital marketing agency, I worked on the strategic and website creation side, it was at this moment that I started to familiarize myself with HTML/CSS, JavaScript, and WordPress, we reached a portfolio of 7 small clients, but due to internal reasons, we decided to end the partnership.This was an important experience, as it gave me a perspective as an owner and to be proactive.I worked on my oratory by making pitches with clients… Show more Along with two other partners, I opened a digital marketing agency, I worked on the strategic and website creation side, it was at this moment that I started to familiarize myself with HTML/CSS, JavaScript, and WordPress, we reached a portfolio of 7 small clients, but due to internal reasons, we decided to end the partnership.This was an important experience, as it gave me a perspective as an owner and to be proactive.I worked on my oratory by making pitches with clients, although it lasted for a short time, I believe it to be a valuable experience for my future. Show less

I assisted in the modernization process of the Unicap school clinics, from research of tools, interviews, planning and execution.

I worked in the administrative sector, working in the acquisition department.During my 6-month period at the company, while hiring an Email Marketing service, I identified a flaw in the hiring model that generated a savings of R$8,000.00 per month for the Federation.This experience identifying this error in the hiring of a service helped me to have a more general view of the company, as the responsible department did not want any change, as it would result in a large amount of… Show more I worked in the administrative sector, working in the acquisition department.During my 6-month period at the company, while hiring an Email Marketing service, I identified a flaw in the hiring model that generated a savings of R$8,000.00 per month for the Federation.This experience identifying this error in the hiring of a service helped me to have a more general view of the company, as the responsible department did not want any change, as it would result in a large amount of rework for compliance, but I went ahead and informed my superiors of the situation even with pressure to leave it as it was. Show less