Jason Guthery Email & Phone Number

Richardson, Texas, US

Dallas, TX, US

• Trusted member of the senior executive team influencing focus on core business competencies and advised CEO on the most effective use of established and emerging technologies.
• Defined and implemented development workflow automation and process improvement plans improving productivity and efficiency
• Introduced online collaboration tools and daily stand-ups to coordinate the efforts of a geographically distributed team
• Modernized legacy infrastructure and migrated to cloud platforms reducing downtime and cost
• Developed a Zend Framework 2 (MVC) application for an international, upscale, tea producer that monitored and integrated the social channels and engaged active participation from new consumersTechnologies: PHP, Zend.

Dallas, TX, US

• As a leadership team member, drove revenue generation with solutions that expanded business, with directorship-to-implementation roles from pre-beta, leading project management, IT infrastructure, application.
• Implemented a new iterative development process which greatly increased productivity and enabled our team to release product launches more efficiently resulting in being more nimble in the market
• Designed a cross-training program for the development team by introducing pair programming which improved versatility and knowledge of the developers, reducing downtime and ensuring we always met deadlines and we were.
• Helped one of our clients, a leader in the automotive aftermarket accessory business, to gain ground over competitors by guiding and developing a 3-tier PHP and Zend Framework-based platform that consolidated data.
• Drove business process optimization initiatives and operational execution in all aspects of the agency’s lifecycle to improve efficiencies and reduce costTechnologies: PHP, Zend Framework 2, CodeIgniter, MySQL.

Westlake, Texas, US

• Developed business critical applications used in the aviation industry to ensure regulatory compliance with the FAA
• Developed a maintenance audit log analyzer program which identifies gaps and overages in airline maintenance programs resulting in multi-million dollar savings
• Consolidated more than six product silos into one common unified application platform increasing employee productivity and eliminating data duplication
• Followed Agile processes with a focus on delivering production-ready testable code in small iterationsTechnologies: PHP, Zend Framework 2, MySQL, PostgreSQL, Ruby on Rails, JavaScript, HTML/CSS, RallyDev.

Grand Prairie, Texas, US

• Increased productivity and systems availability with new operational processes and standards
• Created the foundational archetype for a development infrastructure, procedures and standards for a growing development team
• Led developers to create solutions that were simple, extensible, testable and robust
• Developed a new administrative portal for Whataburger eliminating the paper trail and improving procedural efficiencies
• Developed an event management application platform for the American Airlines Center entertainment venue, allowing them to automate event schedulingTechnologies: PHP, Zend Framework 2, CodeIgniter, MySQL, PostgreSQL.

• Developed the data warehouse portal used as the primary reporting interface for the company’s advertising spot distribution service
• Designed and implemented numerous iterations of the company’s corporate brand identity
• Wrote and utilized quality assurance use cases and test plans and developed automated test scripts and routines using SilkTest
• Worked on the team which developed a web-based ordering management application, ported to C# from the original JavaTechnologies: PHP, Java, ASP.Net, C#, MySQL, Sybase, MSSQL, JavaScript, HTML/CSS, Linux/Unix/Solaris.

• Developed the company’s intranet portal utilizing PHP, Perl and PostgreSQL.
• Performed system administration duties on web servers, Cisco switches and broadband routers, and the automatic call distribution system (Aspect).
• Supervised 100+ Tier I & II operations engineers and supervisors in a 24x7 call center, leading improvements to quality and responsiveness with a wide client base. Managed projects to specific timelines and budgets.
• Served as technical liaison to change control board meetings, addressing operations systems, network, and facility management concerns
• Fostered positive employee relations, assisting to promote 30% of staff to higher-level opportunities through consistent career development leadershipTechnologies: PHP, Perl, PostgreSQL, Cisco IOS, JavaScript.

• Designed and developed the company’s intranet portal in ColdFusion. This application served as the team’s knowledgebase and helpdesk system.
• Created and implemented support procedures and policies helping craft the call center infrastructure from the ground up.
• Managed a team of 70+ Tier I & Tier II support engineers and supervisors.
• Designed and implemented a training program to mentor junior team members and continuously improve productivity and efficiencies.
• Improvements in team morale, SLA performance, cost control, and customer satisfactionTechnologies: PHP, ColdFusion, SQL Server, JavaScript, HTML, Linux/Unix

• Provided technical support for The Microsoft Network, Microsoft Windows, Office and Exchange family of products
• Participated in internal Alpha and Beta tests for the Microsoft Product Family