- Developed and implemented time series forecasting models for new enrollments, incorporating historical retention data to project enrollment trends for the next five years.- Designed and created a Majors Dashboard showcasing enrollment trends, student performance, and units attempted and passed, providing data-driven insights to deans for strategic decision-making.

- Implemented standardized processes to efficiently collect, manage, and transform data into meaningful visualizations using Power BI, Power Automate, Power Apps, and SharePoint @ Fiduprevisora. - Enhanced key performance indicators in BPO organizations using Lean Six Sigma methodology @ Teleaccion SAS.- Implemented databases, indicators, and Power BI dashboards to track and enhance agents' performance, improving customer service @ Clubgold Colombia SAS.- Led Lean Six Sigma projects to drive continuous improvement and achieve cost savings in the aeronautical maintenance areas of the Colombian Air Force @ SGS Colombia SA.- Led the implementation of automated Power BI dashboards to track project progress and KPIs in the aeronautical maintenance divisions of the Colombian Air Force @ SGS Colombia SA.

Implemented automatized solutions and dashboards with Microsoft Power Platform to collect data and track 25 to 30 professors' and about 7,000 students' tasks, making the process easier to follow up and simplifying decision-making for Managers and stakeholders.Led data analysis projects, achieving a 10% reduction in student dropouts.Automated grading with Python scripts, uploading feedback to the institutional LMS, minimizing errors, meeting deadlines, and streamlining daily tasks for professors.Coordination of the activities of the virtual modality of the school, including the hiring process, allocation, and follow-up of the professors' duties.

Developed Python scripts that linked to the institutional LMS to generate reports, reduce manual errors, ensure deadline fulfillment, and facilitate professors’ daily tasks.Founded and leader of a research seedbed for Quality and Continuous Improvement studies.Created educational material related to continuous improvement to facilitate learning and improve the experience of students.

Lectures focused on the design and analysis of experiments with tools that allow identifying the statistical significance of the key factors of interest.Guiding counselor in multiple projects for the improvement of processes in both the private and public sectors.

Integrated a queuing management system to the company' MRP to control about 1,000/month customer flow, increasing productivity, and improving customer service during the credit process.Created forecasting models to plan, control, and meet goals with statistical tools.

Reduced insurance policy processing time from 19 hours to 2 hours through Lean Six Sigma methodology.Improved data accuracy in the company's MRP, reducing database errors to zero for easy analysis of information, trends, and decision-making.Implemented macros for transforming and uploading diverse data sources, enhancing accuracy and efficiency in data handling.

Responsible for the operational management of courses in topics of industrial production and logistics, including follow-up of students in their respective learning processes and the achievement of quality standards following agreed objectives according to ABET accreditation.

Streamlined travelers' verification and registration in national VIP lounges through digital solutions, optimizing billing and transactions with stakeholders.Developed a methodology for the control and verification of entertainment and comfort materials within aircraft, ensuring customer satisfaction.