Jacob Vaughn Email & Phone Number

Indianapolis, Indiana Area

• Provide first line technical support to internal staff. Work with applications/systems to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated.
• Perform first-level diagnosis and troubleshooting support to end-users and customers
• Troubleshoot, diagnose and resolve problems related to operating systems, hardware and software
• Provide technical and troubleshooting assistance related to computer software, mobile devices and other tech tools and products
• Translate technical knowledge into actionable direction

Kokomo, Indiana Area

• Assist in planning, coordination and supervision of the implementation and subsequent maintenance of mainframe related systems and banking software applications utilizing mainframe related systems. Participate in daily.
• Perform support for various applications. related to bank core processing on an IBM platform
• Updates and maintains Mainframe-related application servers
• Researches and implements automation procedures to improve operational efficiency
• Manages various databases
• Troubleshoots various hardware and software problems at the end-user terminals

Kokomo, Indiana Area

• Maintain knowledge of all applications processed in the evening and overall system operations. Balance credits and debits as well as understanding of transaction codes within each application required.
• Accountable for nightly update processing on mainframe.
• Responsible for the ancillary processing that takes place after nightly update is completed.
• Print and separate nightly reports created as well as all other special forms, including but not exclusive to statements, notices, and checks.
• Input daily proof and balance teller transactions.

Kokomo, Indiana Area

• Provide direct supervision of residents in a safe, secure, and structured environment. Monitor resident’s performance while coaching and acting as a role model. Offer sound judgment and creative discipline as necessary.
• Direct supervision of residents; coach and reinforce constant activities of daily living
• Provide pro-active approach constantly and crisis intervention as needed
• Assist and meet needs of each resident
• Review and comply with care/treatment plans
• Maintain Unit schedule and provide transportation

Greensboro/Winston-Salem, North Carolina Area

• Monitored the movement of obsolete devices through the disassembly process, assured each item is handled properly with regards to strict environmental and health and safety standards. Considered effects of changing.
• Implemented updated health and safety standards when operations changed, including development of a Hearing Conservation Program
• Composed literature for training to guarantee safe and efficient procedures.
• Tracked home operations and operations of downstream vendors to ensure compliance with governing regulations.
• Researched and developed new program for accumulating, packaging and shipping all types of batteries for compliance to R2 and DOT regulations
• Developed program for reducing solid waste to less than 1% of total inbound weight

Bachelor Of Science, Informatics

Cognate in Business

Diploma; Degree, High School Diploma