J Gus Wood Email & Phone Number

Louisville, Kentucky, United States

• Managed budget to provide timely, accurate financialstatus for current fiscal year and future plans.
• Maintained accurate records of all transactions relatedto budgeting processes.
• Monitored daily expenditures to identify discrepanciesbetween actual costs and projected amounts.
• Processed high volume of invoices accurately andefficiently in a timely manner.
• Analyzed grant related expenses for accuracy andcompleteness prior to payment processing.

Louisville, Kentucky, United States

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Louisville, Kentucky, United States

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
• Assisted in preparation and processing of payroll to facilitate prompt staff payments.

Louisville, Kentucky, United States

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Provided training and support to new associates to help provide high-quality customer service.
• Handled billing and payment issues following guidelines, resolving disputes properly.
• Responded proactively and positively to rapid change.