Janeth Hackenberger Email & Phone Number

York, Pennsylvania, United States

• Provided technical support, product spec, manufacturing spec, certificates, documents, reports, pricing, lead time, quoted projects.
• Collaborated with Engineering Team, Production, Shipping, Warehouse, Account Managers in order to make sure that the customer’s requirements are met to exceed expectation which resulted in many transactions to follow.
• Managed inventory for company’s multi-million-dollar accounts, monitoring cost and analyzing variances to ensure great relationship and still remain profitable.
• Worked with engineering team to produce product specification as well as manufacturing specification, Managed Inventory and issued purchase and sales orders.
• Provided pricing and lead time to account managers.
• Provided technical support to account managers as well as customers and managed company’s largest hi temp accounts.

York, Pennsylvania Area

• Handled wire and cable manufacturing facility, oversaw transactions directly related to making products and managed/scheduled work stations.
• Created, distributed and processed production reports.
• Scheduled the machine operation and prepared work schedules for the machine operators.
• Acted as liaisons between sales, engineering, maintenance and production departments.
• Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency.
• Reviewed records and reports pertaining to production, monitor work activities, and evaluate performance. Coordinated activities with other work stations.

• Managed comprehensive store operations and website.
• Established sales goals and devised sales forecast.
• Worked directly with vendors to confirm and verify shipments of the orders as well as negotiating cost of merchandise. Tracked sales and controlled inventories.
• Created forms, documents, receipts, invoices utilizing QB Pro and Microsoft office base software. Researched current market trends to determine product information and competitor's activity.
• Participated and contributed in many school fundraising events for business exposure.
• Performed bi-weekly meeting to provide employees with the knowledge of the latest fashion trends.

York, Pennsylvania Area

• Handled sales, account management and product presentation for wire and cable manufacturing company.
• Provided superior customer service by following up on sales and effectively responding to quote request, inquiries, suggestions and concerns.
• Tracked sales, inventory, shipments, expedited orders, provided documentations, confirmed and filed receipts of orders, and organized and maintained all customer's file.
• Contacted regular and prospective customers to demonstrate products, explained product features, and solicited orders.
• Recommended products to customers, based on customers' need and interest. Provided customers with product samples and catalogs.
• Prepared sales contracts and documentations.

York, Pennsylvania Area