Jhaden Sydnor Email and Phone Number

• Participating in pilot flow-through program with a conditional job offer (CJO)• Ensuring adherence to program requirements and shared values by maintaining performance and transition standards

• Acquired insight and exposure into the operation of a global airline for 16 weeks. Combined academic and career interests with valuable work experience in the commercial air carrier environment working alongside the Chief Pilot and flight office

• Led and supervised Air to Ground operations inside warehouse, providing guidance and support to ensure standards were met• Actively participated in training and process improvement initiatives aimed at enhancing efficiency, safety, and customer satisfaction• Collaborated with other team members, including pilots, ground crew, and supervisors, to ensure smooth operations

• Managed about $25,000 worth of assets, including equipment, supplies, and vehicles ensuring optimal usage and maintenance• Coordinated and scheduled vehicle and window cleaning services, adhering to timelines and quality standards• Addressed customer inquiries ensuring highest level of customer satisfaction

• Safely operated airline equipment; conveyer belts, push-back tractors, and tugs• Loaded/unloaded luggage and freight and assisted crew and travelers with bags • Communicated closely with ground crew and flight crew to load/unload safely and efficiently