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Results-driven collaborative Global CIO & CISO with expertise in IT transformation, regulatory compliance (SOX, FDA-GXP, CLIA/CAP, HIPPAA, EUMDR), and infrastructure modernization using Cloud leveraging ERP systems like SAP, QAD, NetSuite, Salesforce, QMS, ServiceNow, Data Analytics to digitize enterprise processes (O2C, P2P, R2R, onboarding, offboarding). Proven track record in developing fit-to-purpose strategies, organizational optimization, cybersecurity mitigation, cost reduction, and high-performing team development. Transformational change agent to propel organizational performance, resulting in hundreds of millions in sales, improved profit margin, and compliance through operational excellence, IT governance, and Cybersecurity alignment with enterprise objectives.Core Competencies:- Authentic Leadership: Global Strategy, Cloud/SaaS, Business Continuity, M&A Integration- Cybersecurity Domain: NIST, ISO 27001, SOC2, COBIT, GDPR, and HIPAA Compliance- Transformation: ERP, CRM, QMS, AI/Analytics, Data Strategy, FDA - GXP, SOX, CLIA, CAP and EUMDR using strategic cross-functional governance and compliance initiativesOperational Impact: Cost Optimization, Vendor Management, High-Performing Teams SELECT ACCOMPLISHMENTS• Successful implementation and management of IT infrastructure systems, Information Security, ERP, QMS, LIMS, CRM, Salesforce, Compliance, and significant business process improvements globally for organizations ranging from $60M to $16B in revenue in Life Science, Logistics, Enterprise Software and IT Services industries. • Developed Medical Devices and Diagnostic software products (NGS and Molecular) & instruments to help gain market share and added over $300M in revenue in 7 years.• A strategist with a track record of surpassing clients' expectations, building strong customer and employee relationships to propel 32% quarterly growth, and turn around $38M IT professional services and support.• Conference speaker at Singapore CRM summit on “Customer Engagement and Retention” and with the Channel Company to speak as an industry expert on DevOPS and Cloud Migration projects.
Caredx, Inc.
View- Website:
- caredx.com
- Employees:
- 51
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Senior Vice President - Global Cio & CisoCaredx, Inc. Aug 2023 - PresentBrisbane, California, Us• Global Digital Transformation: Spearheading enterprise-wide modernization by implementing NetSuite and integrating ERP, CRM, and Quality systems, achieving seamless operations and driving $13M in IT cost reductions over two years while remediating 3 pervasive SOX material weaknesses.• Regulatory Excellence: Revamped IT processes to fully comply with SOX, HIPAA, and EUMDR while successfully navigating FDA and SOX audits, bolstering organizational trust in IT capabilities.• Cybersecurity Leadership: Established a robust cybersecurity framework, enhancing data security, reducing risks, and fortifying the organization against regulatory and operational disruptions.• Sales Support: Partnered with commercial teams to align IT and Cybersecurity strategies with business goals, directly contributing to $427M in revenue and improved market positioning.• Operational Stabilization: Partnered with manufacturing, CLIA/CAP Lab, and operations teams to ensure technology alignment with FDA-regulated production processes, reducing system downtime and operational disruptions through advanced security measures and optimizing IT infrastructure to ensure scalability and resilience. • Established a cross-functional IT and Cybersecurity governance committee and implemented portfolio management, prioritization, and vendor screening processes.
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Global Chief Information Officer And Chief Information Security OfficerAccuray May 2021 - Sep 2023Madison, Wi, Us• Spearheaded a team of 170 professionals in executing a comprehensive digital transformation, leveraging SAP S/4HANA and Cloud First strategies, resulting in a modernized, scalable, and secure digital infrastructure within an ambitious 12-month timeframe, overcoming significant organizational hurdles.• Drove a 35% reduction in annual IT expenditure through strategic rightsizing of system portfolios and application footprints, coupled with astute contract negotiations with service and SaaS providers, leading to heightened employee and customer satisfaction and NPS.• Formulated and implemented a robust four-year IT and Cybersecurity Strategy, redefining organizational structures, processes, policies, and regulatory compliance (SOX, ITGC, GxP, 510K, HIPAA, GDPR), to fortify critical business systems and support a $470 million revenue stream in collaboration with commercial and regional leaders.• Forged strong partnerships with Commercial and Marketing teams to bolster sales, RFPs, and RFIs during the pre-sales phase and provided pivotal support to Field Support teams in the installation and monitoring of Image Guided Radiation Therapy systems. -
Head Of Global It And CybersecurityViewray, Inc. Nov 2018 - May 2021Oakwood Village, Ohio, Us• Supported $260M MRI Guided Radiation Therapy Medical Device revenue with a team of 12 direct reports. Restructured the IT organization, processes, procedures, policies, regulatory compliance (SOX, ITGC, GxP, 510K, HIPPA, GDPR), and critical business systems using a five-year IT strategic roadmap in collaboration with the executive management, audit committee, and key stakeholders to develop best-in-class secure IT services. Led cross-functional teams to integrate business systems: QAD, QMS, ServiceMax, Salesforce, and Data Analytics to support O2C, P2P, and R2R processes.• Restructured and rebuilt the IT organization, processes, procedures, policies, regulatory compliance (SOX, ITGC, GxP, 510K, HIPPA, GDPR), and critical business systems using five-year IT Strategy and roadmap in collaboration with the executive management and stakeholders to develop world-class secure IT services.• Led implementation of business applications (ERP - QAD, QMS - ARENA, ServiceMAX, and Salesforce) enterprise architecture, Office 365, AWS, SDLC, and PMO strategy, Cybersecurity policies and procedures to achieve compliance, customer satisfaction, and FDA & CE audits resulting in $3M cost reduction over 2 years.• Partnered with Commercial and Marketing teams to help generate sales, RFPs, RFIs during the pre-sales and assisted Field Support teams with MRI Guided Radiation system installation, security, and monitoring. -
Vice President, Information Technology And Medical Device/Diagnostic Software EngineeringBio-Techne 2015 - 2018Minneapolis, Minnesota, UsLed the IT, Medical Device, Diagnostic Software Products, and CLIA/CAP organizational transformation to accelerate growth, IT infrastructure development, information security, enterprise systems, SLAs, and the development of new IVD and RUO diagnostic software products in collaboration with Medical Device Manufacturers. Rearchitected and rolled-out significantly improved full-stack web-based software products using modern web technologies in collaboration with cross-functional groups and customers in the USA, Canada, and distributors globally. Prepared software design history files, software clinical protocols, data collections, and obtained 510K clearance in the first 12 months of joining the company.• Led cross-functional groups to select LIMS, QMS and ERP software vendors. Successfully implemented LABVantage’s LIMS and QAD’s ERP and MQ1 QMS software including integration between these systems, ADP and Salesforce.com.• Successfully developed and launched four IVD, CE/IVD, and RUO medical device/diagnostics software globally. Established ground-up Dx software design (Agile SDLC) and development organization, class III PMA level software design control, and software center of excellence.• Renegotiated vendor agreements to gain better terms and significantly improved annual IT operating expenses. -
Divisional Cio And Director - It, Medical Device, Software Engineering, And BioinformaticsThermo Fisher Scientific (Formerly One Lambda Inc.) 2007 - 2015Waltham, Ma, UsBrought in to provide Information Technology leadership to support $300M business operations. Managed Diagnostic Software Development, Infrastructure, process automation, and clinical trials in collaboration with Labs, Clinics, and Medical Centers worldwide. Played key role in M&A and post-merger activities between Thermo Fisher Scientific, One Lambda and Life Technologies.• Turned around an underperforming IT organization and delivered on key programs to strengthen the operations of the company based on supportive leadership principles. Developed strong relationships with Chairman, board members, and distributors/customers to help revitalize the energy in the enterprise.• Managed successful implementation and roll-out of global LIMS and Quality Management system to optimize process work-flow, productivity, GMP/ISO compliance, and employee training records management. • Successfully completed Microsoft Dynamics AX ERP project to streamline supply chain, manufacturing, resource planning. Developed a five year long range plan in collaboration with business process owners. • Developed and sought FDA 510K Clearance on 6 new products (HLA Typing and Antibody Detection) to spur Sales by 500% and reduced operational cost by 28%. Added over $300M revenue in 7 years with new software.• Lead the development and launch of a next generation FDA & CE approved diagnostic software, integration with many diagnostic devices, and robot based Lab automation products which are sold and used in 62 countries. -
Executive Director, Information Technology And ServicesAmgen 2003 - 2007Thousand Oaks, Ca, UsProvided IS/IT leadership to support $14 Billion in business operations. Supported Amgen Manufacturing, ERP (JDE and SAP), Commercial Operations, and 10+ global clinical trials in collaboration with CROs and Contract Manufacturers. Managed an organization of 150+ FTEs and $130M annual budget to deliver global enterprise/shared IT services using information reporting, business intelligence, application integration, data integration & warehouse, project management, learning management, and business-to-business collaboration services to customers globally.• Consolidated multi-site ERP systems into one enterprise SAP platform which resulted in over $100M in savings by partnering with all site executives and key stakeholders to ensure a successful initiative over 7 years.• Reduced ongoing annual operating expenses by over $15M by consolidating more than 25 local applications and 6 organizations into one enterprise system and center of excellence/expertise.• Reduced B2B provisioning cycle time by 53 days (+60%) by using Six Sigma methodology. Established new EDI capabilities to integrate Contract Manufacturing and Distribution to enable timely distribution of $4 Billion drug supplies.• Worked with Process and Manufacturing Senior Executives and Plant/Site Directors to design COGM, Lot Success, KPIs, and Technology Transfer systems for Clinical and Commercial Manufacturing groups. -
Sr. Director - Professional Services, North AmericaSun Microsystems (Seebeyond Inc.) 2001 - 2003Palo Alto, Ca, UsManaged $28M business unit with 40% gross margin and 80 FTEs. Channel Partners included Accenture, PwC, E&Y etc. Key clients included Pfizer, Amgen, HP, Kraft, Altria, GM, JP Morgan, GAP, VISA, Nike, Target, Hertz, AllState, AutoDesk, Washington Mutual, NorthernTrust, DirecTV, Blue Cross Blue Shield and 200+ hospitals and medical centers.• Orchestrated IT services growth by $13M in revenue with 55% gross margin over 2 years through collaborating with sales & marketing groups to add enhanced value to customers with products and services.• Added services revenue and $2.5M reduction in annual support cost by migrating 500+ customers to new product suite.• Partnered with stakeholders to develop a project management and client engagement processes to effectively manage sales support, projects & accounts. Provided executive sponsorship role and support on key engagements. -
Sr. Manager, Information Technology ServicesAccenture 1996 - 2001Dublin 2, IeHand-selected to lead strategic planning activities and establish organizational infrastructure for Accenture following Arthur Andersen split. Established IT capabilities in Chicago, Dublin, Paris, Melbourne and Tokyo to develop and to maintain CRM, regional billing, financial reporting, resource planning, forecasting and scheduling systems.• Expanded $200K information systems project into source of $12M annual revenue in 1 year.• Led and managed 2 project teams and multiple work streams to develop CRM, wireless billing services product feasibility and deployment plan for a Korea and a Finland based telecommunication company.• Led a team of 80 consultants and 40 client personnel to re-engineer CRM, service provisioning, customer contract and inventory management systems for GTE, which resulted in a $30M account.• Generated $2.7M revenue by assisting a Dallas based client (PageNet) roll out a next generation Voice Paging system by building an integrated nationwide data collection, billing and customer contact system. -
Technical Advisor (Sr. Architect, Sr. Project Manager And Business Analyst)Fedex May 1993 - Jun 1996Memphis, Tn, UsAwarded ITD Hall of Fame (2 awards given each year) for excellent leadership and outstanding performance.Increased annual revenue by over $50M in 15 months through developing a new e-tracking software to gain market share. Product nominated for the best Windows product at Atlanta Comdex in 1995.Strengthened competitive advantage with new software products and improved bottom-line by over $2.0M. Led a team of 27 analysts and 3 vendors to design and build a MS Windows-based next generation shipping system. Project completed within 86% of the planned budget and was released to 150,000 customers a month ahead of schedule. Led a team of 42 consultants (E&Y and Accenture) to re-engineer legacy billing and customer service system to reduce costs, improve cycle time, overall system performance and additional functionalities using ERP system.SENIOR SYSTEMS ANALYST - Operations Group: Led financial and operations process reengineering/automation projects.
Gs Jha, Nacd.Dc Skills
Gs Jha, Nacd.Dc Education Details
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Northwestern University - Kellogg School Of ManagementManagement -
Georgia Institute Of TechnologyCybersecurity
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Wayne State UniversityComputer Science
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Savitribai Phule Pune UniversityComputer Engineering
Frequently Asked Questions about Gs Jha, Nacd.Dc
What company does Gs Jha, Nacd.Dc work for?
Gs Jha, Nacd.Dc works for Caredx, Inc.
What is Gs Jha, Nacd.Dc's role at the current company?
Gs Jha, Nacd.Dc's current role is Senior Vice President - Global CIO and CISO at CareDx Inc..
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Gs Jha, Nacd.Dc's email address is gj****@****ray.com
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Gs Jha, Nacd.Dc's direct phone number is +151268*****
What schools did Gs Jha, Nacd.Dc attend?
Gs Jha, Nacd.Dc attended Northwestern University - Kellogg School Of Management, Georgia Institute Of Technology, Wayne State University, Savitribai Phule Pune University.
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Gs Jha, Nacd.Dc has skills like Strategic Planning, Leadership, Product Management, Management, Integration, Cross Functional Team Leadership, Program Management, Project Management, Business Intelligence, Business Process Improvement, Business Development, Sdlc.
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