Support 250+ faculty on a wide range of questions and professional development topics including issues related to course content and development/design, ongoing iterations, technology, student issues, accommodations, and onboarding/training across two different portfolios and eight academic programsEstablish and maintain strong relationships with high level leadership including: Deans, Program Directors, Department Chairs, and faculty through proactive outreach calls, ongoing meetings, email communication, training and engagement opportunities utilizing white glove serviceProactively monitor faculty issues and cases on a regularly basis to ensure efficient resolutions and timely communication to faculty as well as exemplary customer serviceCollaborate with university leadership and cross-functional internal stakeholders in Student Success, Data Analytics, Finance, Marketing, Admissions, Curriculum and Learning, Program Management, and others to enhance the faculty experience as well as drive strategic initiatives and outcomesChair Faculty Relationship Data Project Group, a team who coordinates data management projects across the department including implementing new strategies to improve quantitative and qualitative data collection and analysisUtilize data in tracking faculty satisfaction and needs, focusing on specific programmatic metricsIncreased faculty participation rate in biannual satisfaction survey from 27% to 47% in six monthsIncreased faculty satisfaction score of FRM/AM from 3.0 to 4.3 in six month for one portfolio Serve as a strategic thought partner with partners and leadership to help identify programmatic goals/outcomes as well as designing recommendations to achieve these goalsFacilitate training and presentations to a broad and diverse audience of both faculty and campus leadership on a wide range of topicsLead professional development sessions across Faculty Relationship team through the development and implementation of case studies

Partnered with senior leadership in account management for over $30 million in annual revenue, strategic relationship building as well as design, and implementation of innovative new projects and processes for entire branch including: workflow processes, equitable staff recruitment, hiring, onboarding, evaluation, promotion, and compensation in a transparent, efficient, and long term mannerMentored and coached cross-functional staff through professional development, ongoing evaluations, goals and metrics tied to performance, and strategic priorities of the companyWorked directly with customers on identifying existing and future needs then provided solutions with new products and servicesManaged ongoing pipeline and accounting reports for both existing customers and leads in the funnelPlanned, facilitated, and led operations weekly staff meetings to communicate goals and deliverables, as well as manage internal and external multi stage project with a proactive approach to upcoming challenges and opportunities

Provide leadership and administrative direction to a comprehensive student life and campus community co-curricular units including support and supervision for thirteen professional staff members in the following functional areas: Associate Director for Student Activities and Leadership, Assistant Director for Student Organizations, Assistant Director for Community Engagement, Service Learning and Food Pantry Program, Parent and Family Program Manager and Parent and Family Program Coordinator, Staff Accountant and two student service coordinators for finance and procurement, Student Newspaper Coordinator, Peer Advocate Leader Coordinator, Office of Veteran and Military Student Services Director, Benefits Coordinator, Transition and Support Coordinator, and Administrative Assistant (2016-2017); Indirect supervision of Director of LGBTQ Resource Center and staff as well as over 150 student staff across the areaCoordinate one, three, five, and ten year strategic planning efforts for departments and functional areas within SLCC with clear goals and assessment measures tied to division and university plansDevelop and implement a comprehensive student learning outcomes based office and programmatic assessment as well as long term strategic plan Develop and oversee a professional development curriculum for a series on supervision professional staff including both face to face and online components for student affairs professionals across campusDesign and apply a year-long, outcomes based professional development series for all student employees in SLCC Plan and implement a new structure for annual professional staff evaluation and professional plan including: 360 feedback from various campus constituents and goals connected to NASPA-ACPA professional competency areas for student affairs educators focused on improving: professionalism and communication, self-awareness and efficacy, diversity and social justice, interpersonal development, and balance and wellness

Lead a comprehensive student life program including support and supervision of eight professional staff members in the following functional areas: Assistant Director for Student Organizations, Assistant Director for Events and Activities, Assistant Director for Community Engagement, Club Sports Coordinator, Assistant Director Peer Advocate Leader Program, Peer Advocate Leader Coordinator, Staff Accountant, Student Newspaper Coordinator, and Student Services Coordinator/Office Develop and implement a comprehensive student learning outcomes based office and programmatic assessment and long term strategic plan Coordinate bi-weekly professional learning sessions with OSL team including: fiscal management training, effective evaluation methods, engaging first generation college students, and designing student learning outcomes for effective assessmentAdvise Student Government Association (SGA) including weekly SGA meetings, one on one meetings with SGA leadership, annual elections, and professional development/training throughout the year based on learning outcomesEvaluate professional staff members annually and work with them to develop both short and long term professional and personal goals for their functional areaServe on National Survey on Student Engagement Committee, which included marketing the survey, collecting data, analyzing findings, and disseminating resultsProduce annual Student Fee Review Committee budget requests and presentationServe on other committees where needed including: information technology groups, marketing and communication, Service Blueprinting implementation committee, and campus wide surveys Collaborated with other students and staff on campus to select, design, and publicize a first ever University of Colorado mascot and logoRedesigned university identification card for students, faculty, and staff

Planned and implemented many large scale university wide events (1000+ attendees) and activities individually and on campus wide committees focused on a diverse population of students including an educational speaker series featuring speakers such as Pam Grier, Cornel West, Michael Moore, Michelle Alexander, Tim Wise, Chuck Klosterman, Dan Savage, Nikki Giovanni, Jose Antonio Vargas, and Michael Eric Dyson, New Student Convocation, Move in Week, Welcome Week, campus wide outdoor festivals, large scale concerts, relationship and dating violence awareness events, monthly showcases and events, and campus visits from President Barack Obama and Chief Justice Sonia SotomayorDeveloped and executed CU Denver’s first ever Common Reading Program in conjunction with our Peer Advocate Leader Program, CU Denver English Department, and Student SuccessSupervised 5 undergraduate events team students, a seven member board for cultural arts programming, one graduate assistant for Student Activities and one graduate assistant for Club Sports including weekly meetings, consistent feedback, and annual 360 evaluationsManaged combined budgets of over $250,000 for events and activities, cultural arts programming, and alternative breaks programDesigned all components of CU Denver’s first Club Sports program in conjunction with graduate assistant including: securing funding for a pilot year, designing all policies, rules, and regulations around club sports, recruiting students to lead the development of individual sports, and securing permanent funding for the programCollaborated with MSU Denver’s Student Activities, Community College of Denver Office of Student Life, GLBTSS, Women’s Resource Center, Center on Domestic Violence, campus housing, Community Standards and Wellness, Campus Recreation, Health CenterProvided training and teambuilding on campus housing staff, Community Standards and Wellness Staff, and Trio Programs staff

Prepared, mentored, and advised a diverse student population regarding all phases of their internship including internship search, resume and cover letter writing, site selection, interview preparation, and reflection throughout their internship experience for students within the College of Arts and Media and the College of Liberal Arts and Sciences including Communication, Political Science, English, History, and PhilosophyBuilt and maintained relationships with individual faculty and staff to coordinate credit bearing internships for studentsImplemented a comprehensive internship evaluation assessment including pre and post student surveys focused on specific student learning outcomes based on The Council for the Advancement of Standards in Higher Education national standards for internshipsCollaborated with the Office of Student Life in coordinating the CU Denver Alternative Winter and Spring Break service program with assessment of intentional learning outcomes facilitated by reflection, team building, and other activities focused on civic engagementCollaborated with staff members on the organization and coordination of large scale programs including the Experiential Learning Center Open House, community service events, internship and job fairs, and other campus eventsDesigned and presented a program for employers on being aware generational work place differences at the Fall 2009 Internship and Job FairReceived National Society for Experiential Education-Experiential Education Academy Certificate by completing courses including: Legal Issues in Experiential Education, Assessment 101 and Beyond, Reflection in Experiential Education, Fundamentals of Theory and Best Practice in Experiential Education, Strengthening Experiential Education Within Your Institution, and Service-Learning, Civic Engagement, and Experiential Education

As co-chair, I helped create, design, and implement the ML COP Facebook group, Twitter handle, and webpage. I was responsible for ensuring the information is accurate and up to date, weekly professional development postings as well as developing strategies to engage members across the country.