Vice President, Delivery Lead - Technology
Current
Aug 2024 - Present
AeroLeads people directory · profile
James Hamilton Email & Phone Number
Vice President, Delivery Lead - Technology
at
Bank of America
2 work emails found
@npd.com
5 phones found area 516 and 847
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President, Delivery Lead - Technology
Location
Charlotte, North Carolina, United States
Who is James Hamilton? Overview
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Quick answer
James Hamilton is listed as Vice President, Delivery Lead - Technology at Bank of America, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at npd.com, phone signal with area code 516, 847, and a matched LinkedIn profile for James Hamilton.
James Hamilton previously worked as IT Program Manager - Bank of America at Apex Systems and Technology Manager at Ccit Consulting. James Hamilton holds Bachelor Of Business Administration - Bba, Marketing from Hofstra University.
Company email context
Email format at Bank of America
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{first}.{last}@npd.com
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AeroLeads found 2 current-domain work email signals for James Hamilton. Compare company email patterns before reaching out.
Profile bio
About James Hamilton
Throughout my career, I have attained comprehensive IT Leadership experience that will surely add value to the success of your organization. I am a visionary, strategic, and conceptual thinker able to generate new ideas and initiate change.I have made significant contributions throughout my career:• Employers recognize me for being highly skilled in delivering high-quality software solutions, designing multi-functional ITSM applications, and implementing QA systems.• My expertise lies in BMC Remedy systems development, software project management, and IT strategies execution.• Throughout my career, I have developed and trained teams of cross-functional staff to ensure effective IT service delivery.• I am well-versed in implementing multi-year technology roadmaps to accomplish IT projects’ requirements.• I am proficient in monitoring key performance indicators, tracking potential threats/risks, and maintaining large-scale databases.My Professional Qualifications: Python for Everybody by the University of Michigan on Coursera, 2021, with honors• Skills: Programming concepts, including data structures, networked application program interfaces, and databases.• Capstone Project: Recovered 26M records from a CDC data source on COVID cases. Data stored in a database, groomed and displayed graphically using a google chart API.JavaScript Basics by UC Davis on Coursera, 2021• Skills: Core programming structures of JavaScript.• Projects: Designed scripts to manipulate HTML/webpages. Tracked and captured events that executed code to change colors, layout, add and remove text, input validation, and calculations.AWS Certified Cloud Practitioner, Amazon Web Services, Inc., 2020• Skills: AWS Cloud concepts, core AWS services, security, architecture, migrations, pricing, and support.• Projects: Basic reservations app using Amazon Lex, weather website using APIS to call Lambda functions to return temperatures.If you are interested in learning more about my skill set and experience, please contact me on LinkedIn or email me at jham36@gmail.com
Listed skills include Analytics, Bmc Remedy, Requirements Analysis, Enterprise Software, and 15 others.
Current workplace
James Hamilton's current company
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7 roles
James Hamilton work experience
A career timeline built from the work history available for this profile.
It Program Manager - Bank Of America
Nov 2022 - Aug 2024
Technology Manager
Working primarily with law office clients in determining their technology requirements. Performing software evaluations, installation, and configuration. Ensure proper secure system backups occur on schedule. Perform computer maintenance as needed. Maintain separate Disaster/recovery site.
Jan 2022 - Oct 2022
Executive Director - It
- I led Remedy development staff and delivered technical support to track internal systems performance within Jira, Expensify, and Coupa. I maintained BMC Remedy ITIL-based ITSM Application suite, including change.
- Improved operational workflow by replacing word templates, manual emails, and managing 50K+ ever-changing entries in Excel spreadsheet.
- Minimized manual testing efforts by 60% through HP mobile center and lab environment installation for QA department, while enabling writing and execution of test scripts for mobile web apps.
- Ensured complete integration of BMC Remedy with Salesforce, NetSuite, HP ALM, Jira, MS Azure, and SQL.
- Assessed and rationalized pre-and post-deployment processes which resulted in reducing Salesforce code deployment and testing time by 50%.
- Designed and delivered BMC Remedy applications for global operations to navigate and report data alerts.
Jan 2018 - Jan 2020
Director Qa Systems
- I led and executed multiple job functions, such as extracting data from Salesforce, NetSuite, and Excel files, and designing joins and SQL to generate data and reports for the finance team in Sisense. I provided.
- Executed automated processes for testing and data validation with keen focus on leveraging integrations with HP ALM and UFT.
- Saved 1K+ staff-hours first year by configuring custom console in Remedy for operations staff.
- Architected BMC Remedy native mobile app (later mobile web app) for 1.4K+ employees.
- Ensured smooth execution of QA manual and automated testing of internally developed applications by establishing VMware environment with 30 workstations.
- Reduced time and effort for non-support staff by ensuring requests' submission for clients.
Jan 2012 - Dec 2017
It Manager
- I established and designed custom PC forms in BMC Remedy to track and allocate systems for overnight team. I tracked and presented internal and external threats from malicious software and computer activity by.
- Minimized percentage of faulty network apparatus purchased from 3rd-party retailers from 40% to 10% by monitoring return rates, as well as selected more reliable vendors.
- Expanded usage of BMC Asset Management by tracking computer, server, and network hardware and peripherals.
- Tracked PC setups for new hires and upgrades by designing and delivering custom application in BMC Remedy.
Jan 2009 - Jan 2012
Enterprise Software Manager
- I installed, configured and deployed global software distribution and inventory system. I led a team of backend computer support engineers in providing hardware and software support for local and global offices with.
- Reduced Incident reporting time 99% by creating excel macros to pull data, format, and email reports daily.
- Maintained BMC Remedy System to over 99% uptime.
- Created software distribution packages and custom pc configuration packages to be deployed globally.Additional Experience: Computer Help Desk Technician / Mainframe Operator at THE NPD GROUP, INC., Port Washington, NY
Jan 2003 - Jan 2009
2 education records
James Hamilton education
Bachelor Of Business Administration - Bba, Marketing
Hofstra University
Civil Engineering
Florida Institute Of Technology
FAQ
Frequently asked questions about James Hamilton
Quick answers generated from the profile data available on this page.
What company does James Hamilton work for?
James Hamilton works for Bank of America.
What is James Hamilton's role at Bank of America?
James Hamilton is listed as Vice President, Delivery Lead - Technology at Bank of America.
What is James Hamilton's email address?
AeroLeads has found 2 work email signals at @npd.com for James Hamilton at Bank of America.
What is James Hamilton's phone number?
AeroLeads has found 5 phone signal(s) with area code 516, 847 for James Hamilton at Bank of America.
Where is James Hamilton based?
James Hamilton is based in Charlotte, North Carolina, United States while working with Bank of America.
What companies has James Hamilton worked for?
James Hamilton has worked for Bank Of America, Apex Systems, Ccit Consulting, and The Npd Group.
How can I contact James Hamilton?
You can use AeroLeads to view verified contact signals for James Hamilton at Bank of America, including work email, phone, and LinkedIn data when available.
What schools did James Hamilton attend?
James Hamilton holds Bachelor Of Business Administration - Bba, Marketing from Hofstra University.
What skills is James Hamilton known for?
James Hamilton is listed with skills including Analytics, Bmc Remedy, Requirements Analysis, Enterprise Software, Vendor Management, Project Management, Itil, and Software Project Management.
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