Hiroaki Jeffrey Hamada Email & Phone Number

Singapore

APAC Outsourcing Framework: Led the ongoing enhancement of the APAC outsourcing framework, ensuring continuous improvement and alignment with regulatory requirements. Acted as a critical partner, effectively managing inquiries and initiatives across the APAC region, ensuring clear communication and timely resolution of issues. Applied robust risk management practices and implemented control mechanisms, maintaining the integrity of the outsourcing program, and ensuring compliance.Audit and… Show more APAC Outsourcing Framework: Led the ongoing enhancement of the APAC outsourcing framework, ensuring continuous improvement and alignment with regulatory requirements. Acted as a critical partner, effectively managing inquiries and initiatives across the APAC region, ensuring clear communication and timely resolution of issues. Applied robust risk management practices and implemented control mechanisms, maintaining the integrity of the outsourcing program, and ensuring compliance.Audit and Regulatory Compliance: Participated in regulatory reviews, including the MAS outsourcing onsite review and Japan JFSA & JSDX visits, securing positive feedback and reinforcing the strength of the outsourcing program. Spearheaded the resolution of critical audit findings, ensuring compliance with internal and external regulations while enhancing program robustness.Technology Transformation: Led the transition of the APAC Outsourcing Register from an offline spreadsheet to a SharePoint platform, achieving operational efficiency gains and saving over 2,000 hours annually. Drove the creation of the Materiality & Controls Assessment framework in SharePoint, leveraging technical expertise to improve governance and control mechanisms.Process Improvement & Operational Efficiency: Pioneered strategic and tactical improvements within the APAC outsourcing program, delivering forward-looking solutions that elevated operational efficiency and program scalability.Collaboration with Key Functions: Partnered with Sourcing, Legal & Compliance, and Audit teams to ensure coordinated efforts in managing third-party risks and driving program success. Maintained strong executive presence, regularly communicating with senior management on program updates, risks, and strategic initiatives. Recognised for providing tactical improvements while being encouraged to prioritise strategic direction, ensuring the program’s alignment with future business needs. Show less

Singapore

As Head of Procurement, I led the development and execution of procurement and vendor management strategies, collaborating with stakeholders to identify and prioritize consumer needs and design initiatives for retention, expansion, and acquisition. I managed third-party vendors, negotiating and enforcing contracts, assessing risk, and performing due diligence. I also oversaw data governance and regulatory compliance for third-party vendors and subcontractors, implementing processes to increase… Show more As Head of Procurement, I led the development and execution of procurement and vendor management strategies, collaborating with stakeholders to identify and prioritize consumer needs and design initiatives for retention, expansion, and acquisition. I managed third-party vendors, negotiating and enforcing contracts, assessing risk, and performing due diligence. I also oversaw data governance and regulatory compliance for third-party vendors and subcontractors, implementing processes to increase transparency and enhance reporting and data management. I maintained critical vendor profiles and developed positive relationships to ensure excellent service for customers. In addition, I streamlined processes and implemented improvement projects, such as automating procurement processes through the upgrade of an existing system to control costs. Show less

Tokyo, Japan

As a leader in technology operations, I provided direction for all internal and third-party technology efforts. I evaluated system capacities and processes to identify inefficiencies and set goals for the future. I managed a diverse team responsible for IT projects and support and developed budgets to allocate resources and staff to ensure high levels of performance. I designed and executed IT solutions and strategies that fulfilled business requirements, controlled expenses, and delivered… Show more As a leader in technology operations, I provided direction for all internal and third-party technology efforts. I evaluated system capacities and processes to identify inefficiencies and set goals for the future. I managed a diverse team responsible for IT projects and support and developed budgets to allocate resources and staff to ensure high levels of performance. I designed and executed IT solutions and strategies that fulfilled business requirements, controlled expenses, and delivered transparency. As a Certified Information Systems Security Professional (CISSP), I introduced initiatives and process changes to maximize IT performance and achieve full compliance with government regulations and company policies. I also conducted extensive analyses of company systems to identify and mitigate risks, forecast future needs and upgrades, and implemented changes to control expenses and create best practices to streamline and improve workflow. In addition, I managed the execution and coordination of risk mitigation and established framework components to train and enforce governance, privacy, and cyber risk management controls. I also enforced business continuity management policies, developing guidelines and reporting requirements and ensuring all local units were properly trained and understood all aspects of business plans. Show less

Within 23 Wards, Tokyo, Japan

As a senior IT project manager, I was responsible for managing initiatives from conception to completion, ensuring that projects adhered to strict schedules and budgets and developing strategies to ensure quality results. I compiled project data to establish scope and delivery strategies and prioritized resources and features for feature launches based on market and business needs. I also tested patches and fixes for quality assurance. In addition, I created roadmaps and mitigation strategies… Show more As a senior IT project manager, I was responsible for managing initiatives from conception to completion, ensuring that projects adhered to strict schedules and budgets and developing strategies to ensure quality results. I compiled project data to establish scope and delivery strategies and prioritized resources and features for feature launches based on market and business needs. I also tested patches and fixes for quality assurance. In addition, I created roadmaps and mitigation strategies for upgrading legacy tools to a new platform and led the implementation of a global order management trading system (OMS) to improve workflow. Show less

Within 23 Wards, Tokyo, Japan

As a business development manager, I was responsible for identifying and creating new business opportunities with investment managers, hedge funds, and brokers. I developed and executed sales strategies and presented available and customized solutions to potential partners and stakeholders, negotiating deals to create new opportunities. I maintained a comprehensive understanding of all Omgeo products and services to match them to the needs of clients and identified potential new opportunities… Show more As a business development manager, I was responsible for identifying and creating new business opportunities with investment managers, hedge funds, and brokers. I developed and executed sales strategies and presented available and customized solutions to potential partners and stakeholders, negotiating deals to create new opportunities. I maintained a comprehensive understanding of all Omgeo products and services to match them to the needs of clients and identified potential new opportunities within the industry by researching and analyzing markets. I achieved top performance status in 2009 by generating over $626,000 in sales, achieving 289% of my plan, and signing 14 new client contracts. I also maximized my territory's coverage by assisting one of the leading investment managers in closing 16 broker deals. Show less

Within 23 Wards, Tokyo, Japan

As the manager of the financial services system support team, I headed a six-member team responsible for supporting the Oracle Financial Application and system business analysis. My hands-on leadership style allowed me to provide guidance and management for the delivery and implementation of Oracle 11i. I worked closely with multiple department heads to identify business processes and determine the impact of the project on various areas of the company. My responsibilities included defining the… Show more As the manager of the financial services system support team, I headed a six-member team responsible for supporting the Oracle Financial Application and system business analysis. My hands-on leadership style allowed me to provide guidance and management for the delivery and implementation of Oracle 11i. I worked closely with multiple department heads to identify business processes and determine the impact of the project on various areas of the company. My responsibilities included defining the functional requirements of the system, configuring it to meet business needs, designing custom modules to optimize operations, and troubleshooting application issues for end users. Show less

Tokyo, Japan

As an IT Product Manage for the Equities Program Trading division, I successfully managed a range of projects, including marketing, sales, trading, and reporting products. I prioritized and defined delivery plans, overseeing projects from conception to completion while ensuring strict adherence to schedules and budgets. I also developed strategies and roadmaps to migrate legacy tools to a new platform, improving efficiency and effectiveness.In this role, I was responsible for overseeing… Show more As an IT Product Manage for the Equities Program Trading division, I successfully managed a range of projects, including marketing, sales, trading, and reporting products. I prioritized and defined delivery plans, overseeing projects from conception to completion while ensuring strict adherence to schedules and budgets. I also developed strategies and roadmaps to migrate legacy tools to a new platform, improving efficiency and effectiveness.In this role, I was responsible for overseeing projects that impacted products across the entire Asia Pacific region. I ensured compliance with all relevant regulations, collaborating with teams in the US and Europe to deliver global platforms that met the needs of our customers. I was also skilled in managing relationships with key stakeholders, ensuring that customer needs were always at the forefront of our product development efforts. Show less

Irvine, California

Los Angeles, Ca & Tokyo, Japan

Bachelor Of Science - Bs, Business Administration – Information Systems

Rr2, Securities

Work closely with the Morgan Stanley Program Trading Team throughout Asia region to spear head their IT Project requirements.