Jordan Hammond work email
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Jordan Hammond personal email
Jordan Hammond is a Sr Sales Operations Specialist at Crocs.
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Sr Sales Operations SpecialistCrocsDenver, Co, Us
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Sales Operations SpecialistCrocs Oct 2022 - PresentBroomfield, Co, Us -
Customer Experience DirectorStickergiant Nov 2018 - Aug 2022Longmont, Co, UsThrough my time at StickerGiant, I have lead and supported the Customer Experience Department to contribute to the following accomplishments:• Reduced first email response times by 88%• Increased lead conversion rate by 10%• Increased NPS score by 12%• Increased our 5 star Google rating by 86% in 2020• 95% Chat Satisfaction rate with 15 second response times -
Operations ManagerWest Safety Services May 2017 - Nov 2018Longmont, Colorado, Us -
Operations SupervisorWest Safety Services Apr 2015 - May 2017Longmont, Colorado, UsSupervised an operations team for national wireless carriers' 9-1-1 data. Continually looking to improve processes and metrics data while never losing a focus on the importance of relationships.
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Senior Project SpecialistWest Safety Services May 2014 - Apr 2015Longmont, Colorado, UsResponsible for creating a new position through establishing expectations across multiple teams, creating documentation for management and new hires, alike, and continually pursuing improvements to the established processes and training methods.
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Senior Implementation SpecialistWest Safety Services Jul 2013 - May 2014Longmont, Colorado, UsResponsible for assisting in wireless carrier cell data maintenance by data entering information; track requests for all assigned Public Safety Answering Points (PSAPs); provide internal requests for maps ensuring calls are routing to the correct location, ensure loads are ran correctly, as well as training and cross-training.
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Associate Implementation SpecialistWest Safety Services Jul 2012 - Jul 2013Longmont, Colorado, UsResponsible for assisting in wireless carrier cell data maintenance by data entering information; track requests for all assigned Public Safety Answering Points (PSAPs); provide internal requests for maps ensuring calls are routing to the correct location, ensure loads are ran correctly.
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Shift SupervisorStarbucks Aug 2004 - Jul 2012Seattle, Wa, Usemployee management, daily bank deposits, continual employee training, passionate customer service, inventory management -
Office AdministratorSummit Integrated Systems Sep 2010 - Jul 2011All paper work including contracts, A/P, A/R, Basic Accounting, travel arrangements, customer interaction, and always learning more.
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InternSchering-Plough Pharmaceuticals Feb 2009 - May 2009Rahway, New Jersey, UsI had a short internship through Lee University with a focus on the weigh room in the Cleveland, TN plant. There was a dedicated focus on lean management to strive for peak efficiency. This resulted in recommendations for improvements to cut hours of batch weigh-outs.
Jordan Hammond Education Details
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Lee UniversityBusiness Administration -
Front Range Community College
Frequently Asked Questions about Jordan Hammond
What company does Jordan Hammond work for?
Jordan Hammond works for Crocs
What is Jordan Hammond's role at the current company?
Jordan Hammond's current role is Sr Sales Operations Specialist.
What is Jordan Hammond's email address?
Jordan Hammond's email address is jo****@****ant.com
What schools did Jordan Hammond attend?
Jordan Hammond attended Lee University, Front Range Community College.
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