Julia Han Email & Phone Number

New York City Metropolitan Area

New York, New York, United States

Brooklyn, New York, United States

New York, United States

• Supported daily fulfillment to ensure all orders arrive to the customer safely and timely.
• Investigated issues with orders with the customer service team to increase customer satisfaction and minimize customer complaints.
• Assisted inventory specialist with order placement through sales report analysis and stock management to better forecast demand for the following week.

Brooklyn, New York, United States

• Managed store operations through the training and onboarding of new workers, sales floor maintenance, employee relations, and organization of new stock.
• Entered all new and missing inventory onto Shopify, filling out the all necessary fields to provide proper inventory tracking and smooth operation of the store.
• Processed online orders and communicated with other locations for any unfulfilled items. Routinely filled out the shared excel spreadsheet for organized and accurate tracking.

Brooklyn, New York, United States

• Organized the season’s hiring goals alongside hiring managers to better understand progress with the season’s plan and ways to meet those goals.
• Engaged in high volume recruiting to efficiently screen and push over 2,000 applicants through the pipeline during the seasonal period. Hired and onboarded over 125 seasonal team members over the course of two months.
• Led and held mandatory orientations of 20-40 new hires to introduce company values, address health and safety policies in place, and administered sexual harassment prevention training.

Remote

• Researched micro and macro lifestyle influencers on YouTube and Instagram, identifying their following, content, and target audience to assess potential partnership with the company.
• Outreached to influencers and consumers daily with personalized messages to increase awareness and utilized platform specific links to track performance and generated more leads.
• Conducted market research to better understand the target audience and trends, to promote relatability and brainstormed content for social media platforms to increase engagement.

• Maintained the garment section to provide customers with a seamless shopping experience and offered styling tips and alternatives with a fully stocked floor with all available sizes, styles, and colors.
• Organized the stock room processing deliveries, condensing inventory, labeling boxes, and organized the shelves for easy access and convenience when assisting a customer.
• Supported garment leads with span changes in preparation for upcoming promotions and pushed new arrival items to be featured during the season.

Brooklyn, New York, United States

• Guided students, typically between kindergarten and second grade who have difficulty reading at their grade level reach, achieve and surpass their appropriate reading level.
• Utilized reading techniques to help students develop good reading habits that assessed their comprehension and understanding.
• Accompanied teachers to help distribute supplies, prepped for class activities, and helped with homework.

Digital Marketing

•Attended 200+ hours of workshops and exercises to develop digital marketing skills to analyze marketing campaigns and better understand.

Bachelor Of Business Administration - Bba, Marketing

Industrial Design