Research And Development Specialist & Tea Program Educator
CurrentResponsibilities include the development and reformulation of proprietary tea blends and beverages as well as implementation of the company's tea education program. Position also includes supporting the Quality Assurance Department in all critical areas as needed.Research and Development Specialist• Creation of breakthrough products and formulations for new tea blends• Reformulation of tea blends and solving product related problems that arise in flavor profiles• Resolving issues relating to procurement of blend ingredients, production issues, etc.• Assists the Marketing Department on sensory notes, descriptions, blogs, retail strategies• Accuracy of all X3 software entries pertaining to tea formulations and production records• Assists in the documentation requirements for all new tea related projects• Reviews labels, packaging and brochures for accuracy of content• Attends over 200 meetings per year to strategize production operation efficienciesTea Education Program Director• Develop curriculum materials, maintain education schedules and deliver exceptional training• Conducts 50+ intensive training sessions annually and teaches the science of tea• Works closely with departments to provide technical expertise in all tea-related needs• Participates with affiliate departments to strategize training and production solutions• Volunteers to teach community courses focusing on various topics related to tea