As a part of the role, worked on a project major MNC bank to develop their ADE (Asset Distribution Engine). Being the domain consultant, applied Agile methodologies, user stories, Scrum framework.

Business Analyst Role:Focused on enhancing productivity and reducing transaction times by identifying backend processes and phased delegation to branches.These initiatives significantly improved overall customer experience.Played a key role in User Acceptance Testing (UAT) for various applications, providing valuable feedback and supporting implementation efforts.Projects Handled- Conducted UAT for Omniflow and NTS apps, used for scanning and updating transactions. Improved NTS to streamline operations, reduce data entry, and access customer information like deposits and credit limits. Integration with multiple apps saves time by centralizing data retrieval for operations teams.Relationship Manager - MNC:Successfully onboarded over 15 new relationships with the bank, leveraging Global Banking Mandates with their parent companies.Enhanced the relationship value of existing customers through effective cross-selling and introducing new products, thereby increasing wallet share.Projects handled- Customisation of Corporate Internet banking application as per client needs by collaborating with technology, compliance and other stakeholders

• Managed a team of 10, achieved 98% processing time and a 97% accuracy rate for trade transactions through consistent feedback and mentoring.• Steered training sessions, resulting in 50% reduction in remittance handling time, and improved customer satisfaction.Projects handled• Redesigned business process for the IGRS system, introducing a process map for remittances over $100,000, manual second-level monitoring, and a report of unmapped remittances. This decreased the risk for the bank by ensuring high-value remittances were monitored.• Developed a system to automatically send triggers to registered email IDs, reducing TAT for handling remittances by over 50% and improving internal efficiency.• Corporate account opening, traditionally burdened by paperwork, was streamlined for enhanced client experience through Tab-based Account Opening. Here, Relationship Managers fill forms and upload client document images directly from the client's location."

Gained Expertise in Banking Products: Developed a comprehensive understanding of various banking products, including Trade Finance and General Banking Operations.Client-Centric Solutions: Identified client requirements and provided customized solutions to meet their specific needs.Project Highlights:Finacle Migration: Led the migration from Finacle 7x to 10x as the pilot branch for the South Zone. Conducted User Acceptance Testing (UAT) for all Finacle options, ensuring data accuracy and system integrity.Transaction Time Reduction: Achieved a significant reduction in transaction processing time from 4 hours to 10 minutes by decentralizing transactions from central processing to branch-level handling. Enabled branches to process Export Earners' Foreign Currency (EEFC) conversion requests locally in Finacle, allowing clients to convert foreign currency amounts into INR efficiently