• Provided project support to Wells Fargo’s Vulnerability Operations team within Service Asset Configuration Management (SACM) Vulnerability and Patching Operational Governance. • Acted as a liaison between Vulnerability Operations, Enterprise Information Technology (EIT) and business partner organizations including representatives from each Line of Business’s platform teams, all competency centers, product governance, support, release, event coordination, support teams from Server, Middleware, Database, Qualys scanning and Data Management.• Participated in business initiatives involving TCP, Audit, IRM, Application Competency Centers, Asset Class Owners and Platform Teams.• Collaborated with stakeholders to discuss requirements and expectations, defines project outlines and scope, updates project documentation and communicates project status. • Created and managed project plans including QVRU consequence date field implementation forcing vulnerability remediation throughout the Enterprise.• Facilitated Vulnerability Operations workflow coordination and support including continuous improvement coordination and documentation.• Developed and maintained escalation procedures, business procedures, process guides, templates, and job aids for aligned policies and programs.• Participated in process optimization work to continuously improve the vulnerability related process.• Provided emergency vulnerability support for severe security breaches and assisted with non-remediation requests to ensure successful server patching across all bank technology assets.• Participated in vulnerability governance and compliance process definition and the process execution efforts. • Managed data quality issues, SharePoint site and partnered with external teams to identify, document and correctly map misaligned technology assets.

• Managed project plans for mortgage servicing applications through SDLC for Wells Fargo's Application Lifecycle Management and Governance platform within Enterprise Information Technology.• Facilitated sunrise and maintenance meetings and obtained project updates with project stakeholders including BCP, monitoring, operations, SLA and records management for over 100 project plans. • Communicated with Technology Managers and senior leadership to plan and migrate applications to Pivot Cloud Foundry via the Transformation Hubs for Enterprise targeting 20 deployed applications per month. • Maintained project documentation and business procedures on team SharePoint site. • Developed and maintained productive working relationships with project owners, business functions, IT developers and other project stakeholders. • Liaison between Application Management Review Committee and Technology Managers ensuring compliance across ALM, SDLC and related/intersection application development processes and standards for application deployment. • Analyzed data and reconciled reports for sunrise, maintenance and sunset against Enterprise asset databases. • Coordinated with application teams to identify disposed servers to facilitate server relationship removal.

• Partnered with Wells Fargo Wholesale Tax Center of Excellence (CoE), PMO, Technology to issue a Request for Proposal (RFP) to contract a qualified vendor for Wholesale Tax Reporting and FATCA compliance. • Analyzed and documented customer Tax Reporting business and technology requirements.• Assisted in creation of Business Requirements Documents (BRD).• Acted as a liaison between the business units and technology team to develop, investigate and propose solutions.• Supported and guided tasks using full project lifecycle efforts (SDLC) for gathering requirements, design and implementation for SOW projects. • Defined RFP scoring model and analyzed vendor responses and recommended vendor solution for Wholesale Tax Reporting function.• Provided weekly updates to Tax CoE leadership on RFP status, risks and issues.• Responsible for ensuring all documentation and deliverables met delivery timelines and archived to meet audit requirements. • Facilitated client meetings, workshops, one-on-one sessions and compiled accurate and detailed requirements, notes and decisions for client's records and documentation. • Performed UAT testing activities for Wells Fargo project including: test strategy development, analyzing testing reports and providing accurate testing results to the wider business and technology teams.• Documented test scripts for Systems Integration Testing(SIT) and User Acceptance Testing(UAT).• Worked with a matrix team ensuring standard testing quality practices and processes are followed within disparate systems and process environment.