Service Coordinator
CurrentIn my current role as a Service Coordinator at National Church Residences, I create and follow up on individual care plans for 76 residents, ensuring they have access to social services, healthcare, and community resources. I develop and facilitate resident programs, which have improved community engagement by 40%. By conducting needs assessments and providing individualized support, I enhance residents' quality of life and independence. I manage and maintain relationships with local agencies and service providers, securing vital resources and support for our residents. I implemented a resident tracking system to monitor progress and ensure timely follow-up on service plans. Additionally, I organize educational workshops and health clinics, increasing resident participation. I advocate for residents' needs and rights, resulting in improved service delivery and resident satisfaction. In times of crisis, I provide intervention and conflict resolution, ensuring a safe and supportive living environment.